TITLE:          Opinions about control software from engineers on the 'Net'.
AUTHOR:         Kompass, Edward.
PUBLICATION:    Control Engineering. Jul 1996, v43n10, p. 92 (1 pages)
                ISSN: 0010-8049
ABSTRACT:       Participants posting messages to the group must assume certain
                  knowledge on the part of the others who might attend. Real
                  communication depends on shared knowledge. Unfortunately,
                  miscommunication only becomes evident when another attendee
                  decides to reply. Messages from the automation list
                  (automation@control.com) are presented.
THESAURUS:      Internet;  Trends;  Automation;  Web sites;  United States;
                  Short article;  Telecommunications systems
TITLE:          Live on the Internet--it's Control Engineering!
AUTHOR:         Gerold, Jane S.
PUBLICATION:    Control Engineering. Aug 1996, v43n11, p. 39 (1 pages)
                ISSN: 0010-8049
ABSTRACT:       Control Engineering magazine goes on-line on the Internet with
                  full launch of its web site - http://www.controleng.com -
                  scheduled for October 1, 1996. This will enable the magazine
                  to provide the control engineer with more information on a
                  demand basis.
THESAURUS:      Editorials;  Web sites;  Magazines;  United States;
                  Short article;  Telecommunications systems;
                  Publishing industry
TITLE:          Strategies abound at ARC's manufacturing automation forum.
PUBLICATION:    Control Engineering. Aug 1996, v43n11, p. 16,20 (3 pages)
                ISSN: 0010-8049
ORGANIZATION:   Automation Research Corp
ABSTRACT:       Unifying enterprise information flow from control through
                  business levels was one of several themes developed at
                  Automation Research Corp.'s Forum on Automation Strategies
                  for Success in Manufacturing, held in Boston June 19-20,
                  1996. Nearly 300 attendees, mainly control supplier and user
                  company executives, took part in the well-run event. User
                  presence was much larger than at 1995's forum. Other common
                  themes - both humanistic and technology issues - were
                  threaded into the program: importance of the operator,
                  enabling decisions at all worker levels, life-cycle demands
                  on automation strategies, the need for scalability in control
                  systems, Web/Internet on the factory floor, and evolution of
                  standards-based and open solutions.
THESAURUS:      Automation;  Conferences;  Strategic planning;
                  Software industry;  Manycompanies;  United States;
                  Planning;  Software & systems;
                  Software & computer services industry
TITLE:          HR cyberspace.
AUTHOR:         Frost, Mike.
PUBLICATION:    HRMagazine. Jul 1996, v41n7, p. 28-30 (2 pages)
                ISSN: 1047-3149
ABSTRACT:       When choosing between Internet service providers and online
                  services, consider these points: 1. set-up fees, 2. software,
                  3. multiple users, and 4. length of service arrangement.
                  According to a recent study by the National Association of
                  Temporary Staffing Services, US companies retained more that
                  2 million temporary employees and paid temporary firms more
                  than $39 billion last year. Monster Board's HR1 service is an
                  effort to create well-rounded service for human resource
                  practitioners.
THESAURUS:      Internet service providers;  Electronic mail systems;
                  Human resource management;  Temporary employment;
                  Web sites;  United States;
                  Software & computer services industry;
                  Human resource planning;  Telecommunications systems
TITLE:          Learning the Internet : A Workbook for Beginners.
AUTHOR:         Copler, Judith A.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 94 (1 pages)
                ISSN: 0146-5422
ABSTRACT:       A book review is presented of Learning the Internet: A Workbook
                  for Beginners by John Burke.
THESAURUS:      Internet;  Information retrieval;  Book reviews;
                  Short article;  Telecommunications systems
TITLE:          The Internet Searcher's Handbook : Locating Information, People
                  & Software.
AUTHOR:         Copler, Judith A.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 94 (1 pages)
                ISSN: 0146-5422
ABSTRACT:       A book review is presented of The Internet Searcher's Handbook:
                  Locating Information, People & Software by Peter Morville, et
                  al.
THESAURUS:      Internet;  Book reviews;  Information retrieval;  Searches;
                  Short article;  Telecommunications systems
TITLE:          Actually Useful Internet Security Techniques.
AUTHOR:         Copler, Judith A.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 93 (1 pages)
                ISSN: 0146-5422
ABSTRACT:       A book review is presented of Actually Useful Internet Security
                  Techniques by Larry J. Hughes Jr.
THESAURUS:      Book reviews;  Internet;  Computer security;  Short article;
                  Telecommunications systems;  Security Management
TITLE:          The rhythm of searching.
AUTHOR:         Ojala, Marydee.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 52-54 (3 pages)
                ISSN: 0146-5422
ABSTRACT:       Experienced searchers develop a certain rhythm when they
                  search. They often simply log on and start keying their
                  strategy. Going directly online is more a matter of
                  experience and environment than intuition. They have learned
                  which databases probably contain the information they seek
                  and how to construct a strategy most likely to find it. But
                  this search rhythm differs among individual researchers. One
                  can ask the same question and different searchers will
                  proceed in different directions. Rhythm can be seen in 3
                  major areas - online host/media choice, database choice and
                  search strategy composition. Work environment can also affect
                  search rhythm. Knowing one's own search rhythm can have some
                  practical consequences. One may have to change his rhythm as
                  questions and the environment around him change.
THESAURUS:      Internet;  Searches;  Information retrieval;  Skills;
                  Telecommunications systems
TITLE:          An online interview with Jeff Crigler at IBM infoMarket.
AUTHOR:         Pemberton, Jeff.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 28-34 (6 pages)
                ISSN: 0146-5422
ORGANIZATION:   IBM Corp
ABSTRACT:       IBM's new infoMarket product offers some new solutions to
                  information retrieval and delivery on the Internet. In an
                  interview, Jeff Crigler, the father of the infoMarket
                  concept, discussed his vision for the future of information
                  on the Internet. The important difference with infoMarket is
                  that the customer belongs to each individual publisher. A
                  publisher on infoMarket has a direct customer relationship
                  with every person who buys the information. Most publishers
                  on infoMarket are going to host their own content. IBM
                  cryptolope technology is going to change the fundamental
                  nature of publishing. It is an example of something called a
                  secure container. It is a technology that alters the nature
                  of information management.
THESAURUS:      Internet;  Information retrieval;  Electronic commerce;
                  Computer security;  Searches;  United States;
                  Telecommunications systems;  Security Management
TITLE:          A net explorer's log.
AUTHOR:         Makulowich, John S.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 25-26 (2 pages)
                ISSN: 0146-5422
ABSTRACT:       Information on various web sites is presented. The web sites
                  include: 1. U.S. Business Advisor, 2. Trade Point USA, 3. HUD
                  User. 4. The Police Officer's Internet Directory, 5. National
                  Political Index, 6. E-Zines Database and 7. Zoonet.
THESAURUS:      Web sites;  Government;  Politics;  United States;
                  Telecommunications systems;  Public sector organizations
TITLE:          Telnet, the forgotten Internet tool.
AUTHOR:         Notess, Greg R.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 22-24 (3 pages)
                ISSN: 0146-5422
ABSTRACT:       Before the hierarchical menus of gophers and the graphical
                  hypertext realm of the World Wide Web, telnet was the primary
                  way to connect to Internet information services. Telnet, the
                  plain ASCII terminal emulation protocol for logging in to
                  remote systems, made library catalogs, online services,
                  bulletin boards and databases accessible to the Internet
                  population. Telnet seems to be the Net's forgotten child,
                  even though thousands of Web sites include links to telnet
                  URLs. Most library catalogs on the Internet remain accessible
                  only via telnet connections. Commercial online services use
                  the telnet protocol for Internet access. Many Internet
                  newcomers get a start-up package from their Internet service
                  provider that only includes a TCP/IP stack, a Web browser and
                  an email program. With just these, the telnet galaxy in the
                  Internet universe remains inaccessible.
THESAURUS:      TCP-IP;  Web browser;  Internet service providers;  Protocol;
                  Information retrieval;  United States;
                  Telecommunications systems
TITLE:          Brewing up : A Web approach to industry research.
AUTHOR:         Tudor, Jan Davis.
PUBLICATION:    Online. Jul/Aug 1996, v20n4, p. 12-21 (8 pages)
                ISSN: 0146-5422
ABSTRACT:       The amount of useful data on the Internet increases as more
                  businesses, government agencies, universities and individuals
                  develop home pages on the World Wide Web. Because it is easy
                  to spend endless hours on the Internet, one must develop a
                  strategy before beginning a research project. The Internet
                  can serve as a classic reference tool that can lead one to
                  additional sources of data, as well as provide background
                  information. One strategy for finding industry information on
                  the Internet involves a combination of these tools: a keyword
                  search engine, an Internet index and web sites for a known
                  source or publisher. A case study on microbreweries is
                  developed to illustrate the types of information one can find
                  on the Internet to support an industry analysis.
THESAURUS:      Internet;  Web sites;  Searches;  Web browser;  Research;
                  Guidelines;  Strategic planning;  Microbreweries;
                  United States;  Telecommunications systems;  Guidelines;
                  Planning;  Research & development
TITLE:          Info highway study goes to President.
PUBLICATION:    Security. Apr 1996, v33n4, p. 66-68 (2 pages)
                ISSN: 0890-8826
ABSTRACT:       The National Information Infrastructure Advisory Council's
                  2-year study of the information superhighway, "A Nation of
                  Opportunity," says that the Internet and computer and
                  communications technologies linked to it should be developed
                  and operated by the private sector. In recommending that the
                  private sector is best to handle security issues within the
                  Internet scheme, the report is in juxtaposition to Clinton
                  Administration proposed regulation of encryption methods.
THESAURUS:      Internet;  Regulation;  Computer security;  United States;
                  Short article;  Telecommunications systems;  Regulation;
                  Security Management
TITLE:          New generation biometrics : The future is now.
PUBLICATION:    Security. Apr 1996, v33n4, p. 26-32 (3 pages)
                ISSN: 0890-8826
ORGANIZATION:   Logica Inc IriScan Inc T-NETIX Inc
ABSTRACT:       Not only are new and existing products proving the viability of
                  biometrics in today's security environment, but they are also
                  opening up a whole new world of possibilities. A new
                  generation is evolving that may take the technology even
                  further, especially as smart cards, home banking and the
                  Internet begin to demand identification and verification of
                  their users. For example, Logica's High Definition Fingertip
                  Geometry units will be made available this fall, after they
                  undergo field and beta testing this summer. The technology
                  takes 3,072 precise measurements of 12 cross-sections of a
                  fingertip.
THESAURUS:      Security systems;  Technological change;  Biometrics;
                  Product development;  Manycompanies;  United States;
                  Electrical, electronics, instrumentation;
                  Security Management;  Product planning & development
TITLE:          A dialog with bond clients.
AUTHOR:         Schmerken, Ivy.
PUBLICATION:    Wall Street & Technology. Jun 1997, v15n6, p. 70 (1 pages)
                ISSN: 1060-989X
ORGANIZATION:   Arbor Trading Group
ABSTRACT:       Arbor Trading Group, which does its heaviest volume in
                  treasuries, strips, mortgages, agencies, and corporate bonds,
                  trades about $4 billion to $5 billion in bonds a month. In
                  1995, Arbor decided it needed a new information delivery
                  method and hooked up with Online Innovations. Arbor used the
                  Open Dialog toolkit to build a graphical interactive version
                  of the bond application called GovView that resides on an NT
                  server at the firm. A Unix version is being beta tested.
                  Investment managers can access Arbor's GovView via the
                  Internet without anyone having to actually run the historical
                  database on a local machine.
THESAURUS:      Case studies;  Investment banking;  Client server computing;
                  Electronic trading;  Customer services;
                  Information retrieval;  United States;
                  Company specific/case studies;  Investment services;
                  Software & systems;  Investment analysis
TITLE:          PC Quote signs letter of intent with Track Data.
PUBLICATION:    Wall Street & Technology. Jun 1997, v15n6, p. 16 (1 pages)
                ISSN: 1060-989X
ORGANIZATION:   PC Quote Inc Track Data Corp
ABSTRACT:       PC Quote has signed a letter of intent with Track Data Corp.
                  that gives Track all rights to PC Quote's traditional client
                  server-driven quote business - including its HyperFeed line
                  of products and its ticker plant. The non-binding agreement
                  is intended to allow PC Quote to focus solely on distributing
                  real-time stock quotes over the Internet.
THESAURUS:      Acquisitions & mergers;  Online information services;
                  Stock prices;  Brands;  United States;
                  Acquisitions & mergers;
                  Software & computer services industry;  Investment analysis
TITLE:          Dow Jones/Microsoft alliance draws skepticism.
PUBLICATION:    Wall Street & Technology. Jun 1997, v15n6, p. 8 (1 pages)
                ISSN: 1060-989X
ORGANIZATION:   Dow Jones Markets Microsoft Corp Dow Jones & Co Inc
ABSTRACT:       In early April 1997, Dow Jones announced that it has signed a
                  technology and marketing pact with Microsoft Corp. The
                  agreement - which calls for Microsoft to supply Dow Jones
                  with key technologies such as the Windows NT network
                  operating system Internet Explorer Web browser, and ActiveX
                  object-oriented programming language - is expected to
                  accelerate Dow Jones' plan to build a new Dow Jones Market
                  data delivery infrastructure based on open Internet
                  standards. However, at the annual shareholder meeting, many
                  investors took turns criticizing the company's $650 million,
                  multi-year commitment to Dow Jones Markets, labeling the unit
                  as a bottomless pit that will continue to weigh down Dow
                  Jones' stock price.
THESAURUS:      Alliances;  Marketing agreements;  Software industry;
                  Publishing industry;  Online information services;
                  Shareholder relations;  Problems;  Strategic planning;
                  United States;  Publishing industry;
                  Software & computer services industry;  Public relations;
                  Planning;  Marketing
TITLE:          Integrating NT into a UNIX network.
AUTHOR:         Werden, Scott.
PUBLICATION:    UNIX Review. Jun 1997, v15n7, p. 27-34 (6 pages)
                ISSN: 0742-3136
ABSTRACT:       Since UNIX uses Domain Naming System (DNS) , and Windows NT
                  uses Windows Internet Name Service (WINS), in order to
                  integrate both operating systems on a single network, the
                  network administrator needs to get the namespaces
                  communicating. The only TCP stack commercially available for
                  Windows NT is the one that comes with NT, so it is not a
                  variable. Recommendations include: 1. Standardize on Dynamic
                  Host Configuration Protocol (DHCP) rather than the Bootstrap
                  Protocol (BOOTP). 2. Use a DHCP server coupled dynamically to
                  a DNS server so it updates names and IP addresses in the DNS
                  database. 3. If NIS is used for hostname resolution, make
                  sure it is configured to use DNS.
THESAURUS:      UNIX;  Windows operating system;  Names;  Systems integration;
                  Connectivity;  Guidelines;  United States;
                  Software & systems;  Telecommunications systems;
                  Guidelines
TITLE:          Multicasting moves ahead.
AUTHOR:         Levine, Shira.
PUBLICATION:    Telephony. May 19, 1997, v232n20, p. 61 (1 pages)
                ISSN: 0040-2656
ORGANIZATION:   Stardust Technologies Inc
ABSTRACT:       Sponsored by the IP Multicast Initiative and Stardust
                  Technologies, the Multicast Video Channel demonstration of
                  Internet protocol multicasting at the recent Networld+Interop
                  show featured a series of video and audio clips broadcast
                  simultaneously from multiple vendors' software products over
                  the show's network. Multicast technology has long been touted
                  as a more efficient use of bandwidth than traditional unicast
                  technology.
THESAURUS:      Internet;  Protocol;  Multimedia computer applications;
                  Exhibits;  United States;  Telecommunications systems;
                  Short article
TITLE:          Web testing gets a little wet.
AUTHOR:         Guy, Sandra.
PUBLICATION:    Telephony. May 19, 1997, v232n20, p. 56 (1 pages)
                ISSN: 0040-2656
ORGANIZATION:   Hewlett Packard Co
ABSTRACT:       Hewlett-Packard has introduced the Internet Advisor, a datacom
                  test tool equipped with a Java-enabled Web browser. Tests for
                  urgent network problems can be controlled form remote
                  locations. The on-line capabilities of the tool let
                  technicians access HP and other Web sites to get application
                  information, technical documents, network equipment
                  specifications, and industry forums.
THESAURUS:      Data communications;  Test equipment;  World Wide Web;
                  Product introduction;  United States;
                  Electrical, electronics, instrumentation;
                  Product specific treatment;  Short article
TITLE:          PBXs embrace 'openness'.
AUTHOR:         McCarthy, Vance.
PUBLICATION:    Telephony. May 19, 1997, v232n20, p. 36 (1 pages)
                ISSN: 0040-2656
ABSTRACT:       A commentary discusses the PBX industry's move toward more open
                  systems. In spring 1997, a handful of PBX makers are testing
                  technology that would let them exchange voice mail messages
                  between systems. PBX vendors, such as Octel Communications
                  and Lucent Technologies, are able to adopt existing Internet
                  standards used for text and multimedia e-mail to connect
                  their voice messaging systems to other vendors' voice
                  mailboxes.
THESAURUS:      PBX;  Open systems;  Technological change;
                  Voice messaging systems;  Product development;
                  United States;  Broadcasting & telecommunications industry;
                  Product planning & development
TITLE:          Unwrapped protocol.
AUTHOR:         Meyers, Jason.
PUBLICATION:    Telephony. May 19, 1997, v232n20, p. 32 (1 pages)
                ISSN: 0040-2656
ORGANIZATION:   Unwired Planet Inc
ABSTRACT:       Unwired Planet recently presented version 2.0 of its hand-held
                  device transport protocol (HDTP) to the wireless industry as
                  an open architecture. The protocol creates a gateway that
                  allows Internet protocol-based content to be transmitted to
                  wireless terminals equipped with the hand-held device markup
                  language specification.
THESAURUS:      Standardization;  Wireless communications;
                  Handheld computers;  Data transmission;  United States;
                  Telecommunications systems;  Short article;
                  Product planning & development
TITLE:          Voice and video at the gates.
AUTHOR:         Bucholtz, Chris.
PUBLICATION:    Telephony. May 19, 1997, v232n20, p. 12 (1 pages)
                ISSN: 0040-2656
ORGANIZATION:   DataBeam Corp
ABSTRACT:       DataBeam Corp. has paired with Intel to create the H.323
                  Toolkit Series for software developers and network providers.
                  The tool kits embed H.323 videoconferencing and
                  voice-over-Internet technology into multimedia software and
                  hardware products. The H.323 Gatekeeper Toolkit offers the
                  bandwidth usage, application registration, and directory
                  services components required for building gatekeeper
                  applications to maintain network integrity for the end user.
THESAURUS:      Integrated software;  Computer programming;
                  Video teleconferencing;  Voice communication;  Internet;
                  Product introduction;  United States;  Software & systems;
                  Product specific treatment;  Short article
TITLE:          Reed Hundt : IXC dupe.
AUTHOR:         Titch, Steven.
PUBLICATION:    Telephony. May 12, 1997, v232n19, p. 76 (1 pages)
                ISSN: 0040-2656
ABSTRACT:       A commentary states that the FCC in May 1997 essentially forced
                  incumbent local exchange carriers to raise prices in both the
                  business and residential areas. Then it exempted Internet
                  service providers, competitive local exchange carriers and
                  wireless companies from the same obligation. The net effect
                  is that customers will have to pay as much as $5 more a month
                  for every additional line purchased from LECs.
THESAURUS:      Telecommunications industry;  Federal regulation;  Effects;
                  Problems;  Pricing policies;  United States;  Broadcasting &
                  telecommunications industry;  Regulation
TITLE:          Peer fears.
AUTHOR:         Bucholtz, Chris.
PUBLICATION:    Telephony. May 12, 1997, v232n19, p. 28 (1 pages)
                ISSN: 0040-2656
ORGANIZATION:   UUNet Communications Services
ABSTRACT:       UUNet has told a dozen Internet service providers (ISP) that it
                  will terminate peering agreements to exchange traffic with
                  them unless the ISPs pay access fees, which could cost tens
                  of thousands of dollars a month. UUNet, which along with MCI
                  and Sprint controls 60% of all Internet traffic, moved to
                  dissolve these agreements based on the disparate sizes of the
                  ISPs. The cancellation of the agreements will mean that
                  customers of the smaller ISPs would no longer have access to
                  sites hosted by UUNet and vice versa, meaning a break in the
                  Internet's hallmark of universal connectivity.
THESAURUS:      Carriers;  Alliances;  Fees & charges;  Changes;  Problems;
                  Internet service providers;  Effects;  United States;
                  Broadcasting & telecommunications industry;  Marketing
TITLE:          Battle for the big IP backbone.
AUTHOR:         Snyder, Beth.
PUBLICATION:    Telephony. May 12, 1997, v232n19, p. 7 (1 pages)
                ISSN: 0040-2656
ORGANIZATION:   Cisco Systems Inc Ascend Communications Inc
ABSTRACT:       In May 1997, Cisco Systems previewed Gigabit Switch Router, an
                  OC-12 switch/router with high-end Internet protocol
                  capabilities specifically targeted at large data network
                  growth, and its first carrier-class router. Meanwhile, Ascend
                  Communications already sent out information on its competing
                  GRF, which it began shipping late 1996.
THESAURUS:      Network switching;  Routers;  Ethernet;  Product introduction;
                  United States;  Short article;  Telecommunications systems;
                  Product specific treatment
TITLE:          GTE Blitzkrieg.
AUTHOR:         Levine, Shira.
PUBLICATION:    Telephony. May 12, 1997, v232n19, p. 6 (1 pages)
                ISSN: 0040-2656
ORGANIZATION:   GTE Corp
ABSTRACT:       GTE announced several major deals in May 1997 that will anchor
                  it firmly in the upper echelons of the Internet arena. Chief
                  among them is its plan to acquire BBN Corp., a service
                  provider hailed as one of the inventors of the Internet. GTE
                  also announced a strategic alliance with Cisco Systems to
                  jointly develop data services and its intent to buy a
                  national fiber optic network from Qwest Communications.
                  Finally, the telco announced that it will restructure its
                  telephone operations division.
THESAURUS:      Carriers;  Strategic planning;  Market strategy;
                  Acquisitions & mergers;  Alliances;
                  Corporate reorganization;  United States;  Broadcasting &
                  telecommunications industry;  Planning;  Marketing;
                  Acquisitions & mergers
TITLE:          Placing your bets on electronic networks.
AUTHOR:         Hagel, John III.
                Bergsma, Ennius E.;  Dheer, Sanjeev.
PUBLICATION:    Telecommunications (Americas Edition). May 1997, v31n5, p.
                  42-46 (4 pages)
                ISSN: 0278-4831
ABSTRACT:       Proponents of the Internet say that its strength lies in its
                  enormous diversity of resources - far greater than any
                  business could hope to assemble in one place. They say users
                  will be comfortable using navigation tools and specialized
                  services to locate and access resources from a plethora of
                  independent suppliers. Champions of online services respond
                  that while surfing may suit technologically literate users,
                  the mass market will never be lured onto such a disaggregated
                  network. They insist that most people will want one-stop
                  shopping - bundled services that assemble, organize, and
                  merchandise a broad range of resources. Aspiring online
                  participants will want to consider their choice of business
                  model from the network user's point of view. For users, value
                  will derive from 3 kinds of aggregation: 1. aggregating
                  users, 2. bundling for convenience and cost, and 3. bundling
                  for quality. By staying focused on business models and the
                  functionality they imply, players should gain a flexibility
                  and sense of urgency that will serve them well as they
                  navigate through the seas of technological innovation.
THESAURUS:      Technological planning;  Internet;
                  Online information services;  Competition;  End users;
                  Software & computer services industry;
                  Telecommunications systems;
                  Broadcasting & telecommunications industry;  United States
TITLE:          The 10 hottest technologies in telecom.
AUTHOR:         Flanagan, Patrick.
PUBLICATION:    Telecommunications (Americas Edition). May 1997, v31n5, p.
                  25-32 (6 pages)
                ISSN: 0278-4831
ABSTRACT:       Telecommunications magazine's 10 most popular technologies for
                  1997 are: 1. Web broadcasting, 2. remote access servers, 3.
                  extranets, 4. Internet telephony, 5. Enterprise Network
                  Directory Services, 6. Web site management tools, 7. IP
                  switching, 8. Wavelength Division Multiplexing, 9. Digital
                  Subscriber Lines, and 10. higher-speed POTS modems.
                  Commercial online services jumping on the Web broadcasting
                  wave include America Online (AOL), CompuServe, and Prodigy.
                  AOL is planning a rollout in July 1997 of a push service that
                  delivers AOL content, Web pages, e-mail, and, eventually,
                  regular updates from newsgroups and message boards. IP's
                  widespread acceptance on enterprise networks creates a great
                  opportunity for improved switching, particularly when
                  high-speed backbones are involved. The urgency of getting
                  more throughput from conventional modems is being addressed
                  through 2 developments: the 56kbps modem and software modems
                  that take advantage of the ever-increasing processing power
                  of today's computer chips.
THESAURUS:      Information technology;  Webcasting;  Network switching;
                  Digital subscriber line;  Customer services;
                  Product development;  Manycompanies;  Technological change;
                  Software & systems;  Telecommunications systems;
                  Product planning & development;  Public relations;
                  United States
TITLE:          Network-based marketing.
AUTHOR:         Kennedy, Michael.
PUBLICATION:    Telecommunications (Americas Edition). May 1997, v31n5, p. 22
                  (1 pages)
                ISSN: 0278-4831
ABSTRACT:       Voice and data networking technologies such as call management
                  systems, wireless mobile data, the Internet, and electronic
                  funds transfer systems help make value-added service
                  offerings possible. Loyalty strategies improve the quality of
                  customer interaction processes. Every point of contact with
                  the customer is part of this interaction process and must be
                  managed to support a given loyalty strategy. Thoughtful
                  managers can bring network technology to bear at every
                  customer interaction point as a tool for implementing an
                  overall customer loyalty strategy. Saturn uses a Web site to
                  generate interest in its cars and to funnel potential buyers
                  to its dealers. PowerComputing's Web site leads a prospective
                  customer through a questionnaire to custom-configure a
                  Macintosh clone personal computer, receive an immediate price
                  quote, and place the order. Gas distribution companies are
                  increasingly using automatic meter reading to improve their
                  customer interaction processes.
THESAURUS:      Electronic commerce;  Voice communication;  Data transmission;
                  Customer services;  Marketing;  Brand loyalty;  Advantages;
                  Telecommunications systems;  Public relations;  Marketing;
                  United States
TITLE:          Motorola/VocalTec team on Internet telephony.
AUTHOR:         Flanagan, Patrick.
PUBLICATION:    Telecommunications (Americas Edition). May 1997, v31n5, p.
                  10-11 (2 pages)
                ISSN: 0278-4831
ORGANIZATION:   Motorola Inc VocalTec Inc
ABSTRACT:       Motorola Inc. is licensing and selling software from VocalTec
                  Ltd. that links LANs and PBXs to the Internet by automating
                  the process and bridging the Internet with the public
                  switched telephone network.
THESAURUS:      Internet;  Telephone service;  Software packages;
                  United States;  Short article;  Telecommunications systems;
                  Software & systems;
                  Broadcasting & telecommunications industry
TITLE:          It's free, but buy the book.
AUTHOR:         Socka, George.
PUBLICATION:    CMA Magazine. May 1997, v71n4, p. 30 (1 pages)
                ISSN: 0831-3881
ABSTRACT:       The Microsoft Press has published the Official Microsoft
                  Internet Explorer Book.
THESAURUS:      Books;  Web browser;  Documentation;  Short article;  Software
                  & computer services industry;  Software & systems
                Full text of this article is available on the BPO system in
                  Jackson Library.
TITLE:          Sharing the Internet connection.
AUTHOR:         Socka, George.
PUBLICATION:    CMA Magazine. May 1997, v71n4, p. 29-30 (2 pages)
                ISSN: 0831-3881
ABSTRACT:       The Internet has become a valuable tool for business activities
                  ranging from purchasing to sales and marketing. It is
                  becoming hard to think of reasons not to provide Internet
                  connections to everyone in the company. For small groups of
                  computers from which local area network connections are not
                  planned, the WebShare device from Protect Microsystems of
                  Montreal allows 3 computer to share one telephone line, one
                  modem and one Internet account simultaneously. The i.SHARE
                  software from Artisoft allows up to 32 computers on the
                  network to connect to the Internet using only one Internet
                  service provider account, and only one modem and telephone
                  line.
THESAURUS:      Internet;  Computer networks;  Software packages;
                  Network management systems;  Software utilities;
                  Manycompanies;  Telecommunications systems;  Canada;
                  Software & computer services industry
TITLE:          The corporate Web site.
AUTHOR:         Hudson, Bob.
PUBLICATION:    CMA Magazine. May 1997, v71n4, p. 7-10 (4 pages)
                ISSN: 0831-3881
ABSTRACT:       Despite the potential benefits, most firms have not yet
                  realized value from Internet access in proportion to their
                  investments. Nor have they seen any fundamental change in the
                  way they do business. One of the most significant costs is
                  the cost of reengineering business processes to maximize the
                  business value. Organizations who have not already done so
                  need to get their employees more comfortable with using
                  Internet services such as e-mail and the World Wide Web.
                  Another important step is to identify the skill needed to
                  deploy a Web site and conduct an assessment of the in-house
                  talent.
THESAURUS:      Web sites;  Management accountants;  Chartered accountants;
                  Public relations;  Guidelines;  Guidelines;  Canada;
                  Public relations;  Accountants;
                  Professional services not elsewhere classified
TITLE:          Using the Internet for effective safety management.
AUTHOR:         Breeding, David C.
PUBLICATION:    Occupational Health & Safety. May 1997, v66n5, p. 24 (1 pages)
                ISSN: 0362-4064
ABSTRACT:       For many people, the Internet has become a critical tool for
                  collaboration on complex issues and technologies, a quick and
                  easy communications vehicle for keeping current, and a way to
                  access state-of-the-art tools to help them do their jobs
                  better. The greatest strength of the Internet is that it
                  provides immediate access to information resources, including
                  chemical databases, books, manuals, experts in a variety of
                  fields, images and graphs. The Internet provides "fingertip
                  access" to technical reference data and conversion data.
                  Several Web sites that provide safety information are listed.
THESAURUS:      Safety management;  Web sites;  United States;
                  Safety management
TITLE:          Lotus gives cc:Mail an Internet boost in Version 8.
AUTHOR:         McNamara, Paul.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. 31 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Lotus Development Corp
ABSTRACT:       Lotus Development Corp. recently released cc:Mail 8, the latest
                  version of its workhorse E-mail product that some industry
                  watchers have speculated may soon be phased out in favor of
                  the company's flagship Lotus Notes/Domino offerings. Lotus
                  insists it has no plans to phase out cc:Mail but does
                  encourage customers to migrate from cc:Mail to Notes. The
                  upgrade includes support for Post Office Protocol 3 (POP3),
                  Internet Message Access Protocol 4, Lightweight Directory
                  Access Protocol and Multi-purpose Internet Mail Extensions
                  (MIME). Lotus also announced the release of Lotus Mail 4.5, a
                  POP3 mail client that comes bundled with cc:Mail.
THESAURUS:      Electronic mail systems;  Product introduction;
                  Computer upgrading;  Market strategy;  United States;
                  Telecommunications systems;  Product specific treatment;
                  Marketing
TITLE:          Belgian police turn to the 'Net to hunt down suspected crooks.
AUTHOR:         Messmer, Ellen.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. 29,33 (2 pages)
                ISSN: 0887-7661
ABSTRACT:       Belgium's high-tech police say they are closing in on a
                  child-pornography ring that used the Internet to lure
                  teenagers and distribute kiddie porn for profit. When police
                  searched the computer of suspected porn distributor Michel
                  Nihoul, they discovered a cache of Usenet logs, recorded chat
                  sessions and E-mail addresses - all clues pointing toward a
                  crime ring operating on the 'Net. Belgian authorities have
                  set up a Web site (www.gpj.be) to ask for the public's help
                  in tracking down missing children and to receive tips about
                  suspected pornography dealers. The Belgium Jucidical Police
                  have developed Internet robots that scan newsgroup messages
                  based on automated searches of character strings and other
                  information. The robot programs, dubbed the Cyber Order
                  Patrol, can create a database with the names of graphic files
                  containing pornography.
THESAURUS:      Pornography & obscenity;  Children & youth;  Internet;
                  Crime prevention;  Internet service providers;
                  Western Europe;  Social policy;  Law;  Broadcasting &
                  telecommunications industry
TITLE:          ISPs will continue to be snatched up by service providers, for
                  their own good.
AUTHOR:         Pappalardo, Denise.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. 27 (1 pages)
                ISSN: 0887-7661
ABSTRACT:       Local exchange carriers will soon go on an Internet service
                  provider (ISP) buying spree, looking to garner ISP
                  infrastructure and Internet know-how. Because ISPs do not own
                  the physical underlying facilities, they have to lease fiber
                  connections from traditional service providers such as AT&T,
                  MCI Communications Corp. and Sprint Corp. That is why the
                  operational costs are so high. Because the ISPs have a cash
                  flow problem due to their leased-line costs, they are prime
                  targets for acquisition.
THESAURUS:      Local loop;  Carriers;  Internet service providers;
                  Acquisitions & mergers;  United States;  Broadcasting &
                  telecommunications industry;  Acquisitions & mergers
TITLE:          Nets, Inc. bankruptcy ignites Manzi debate.
AUTHOR:         Nerney, Chris.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. 8 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Nets Inc
ABSTRACT:       The financial community never bought into former Lotus
                  Development Corp. executive Jim Manzi's plan to position his
                  company as an Internet-based broker for buyers and sellers of
                  heavy equipment for manufacturers. Manzi's lack of success
                  led his company, now called Nets Inc., to file for Chapter 11
                  bankruptcy protection. Several people who worked with Manzi
                  when he headed Lotus' Notes project laud his intelligence,
                  character and ability to inspire. Others - primarily venture
                  capitalists - accuse Manzi of being unduly arrogant, a poor
                  manager and harboring a distorted view of Nets Inc.'s worth.
                  The company is reportedly discussing a deal to sell its
                  assets or merge operations with Cahners Publishing Co.
THESAURUS:      Internet;  Electronic commerce;  Computer service industry;
                  Bankruptcy;  United States;
                  Software & computer services industry;
                  Telecommunications systems;  Investment analysis
TITLE:          IBM middleware to link client apps with back-end transaction
                  systems.
AUTHOR:         Cox, John.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. 6 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   IBM Corp
ABSTRACT:       IBM's new component broker connector is a quick way to marry
                  software components on PCs with legacy applications. The
                  CBConnector and its companion, CBToolkit, are designed to
                  enable developers to write middleware applications capable of
                  capturing transactions from back-end systems such as
                  databases or CICS. CBConnector can then turn the transactions
                  into component software and combine the components with
                  existing ones or create new distributed applications for the
                  Internet, extranets or corporate intranets.
THESAURUS:      Middleware;  Product development;  Computer programming;
                  Components;  Client server computing;  United States;
                  Software & systems;  Product planning & development
TITLE:          Companies shell out hard cash for Web searches.
AUTHOR:         Wallack, Todd.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. 1,65 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Datalytics
ABSTRACT:       Fortune 500 companies are paying a lot of money to hire outside
                  firms to search the Internet. Datalytics Inc. is charging
                  $895 for an automated search of AltaVista, Lycos and other
                  resources, and public relations firm Middleberg Associates is
                  charging between $10,000 and $15,000 to let companies know
                  what is being said about them online. Specifically,
                  Datalytics is targeting legal departments - urging them to
                  use the service to help spot possible trademark infringement.
                  Some off-the-shelf programs already do much of the job.
                  Quarterdeck Corp.'s WebCompass automatically plows through 35
                  search engines and can be programmed to look for more. It
                  also checks links to see if they are still active, tosses out
                  duplicates and churns out a dense summary of each Web site.
THESAURUS:      Computer service industry;  Internet;  Searches;  Outsourcing;
                  Market potential;  Trademarks;  Infringement;
                  United States;  Software & computer services industry;
                  Telecommunications systems;  Purchasing;  Marketing
TITLE:          JavaScript : Dressing up Web pages with ease.
AUTHOR:         Gibbs, Mark.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. S6-S9 (2 pages)
                ISSN: 0887-7661
ABSTRACT:       For creating sophisticated, user-aware intranet pages,
                  JavaScript is the best bet for users of Netscape
                  Communications Corp.'s Navigator or Communicator or Microsoft
                  Corp.'s Internet Explorer. JavaScript is a lightweight
                  interpreted language with basic object-oriented functions.
                  Its advantage as an interpreted language is that the
                  correctness of the source can be determined. Undesirable
                  actions, such as writing to local storage and communicating
                  with unauthorized IP addresses, can be prevented. JavaScript
                  code is implemented by embedding JavaScript statements in the
                  body of Web pages written in HTML. A number of features are
                  left out of the JavaScript language because they implicitly
                  compromise security. In addition, the language does not
                  support any networking primitives. It can only cause URLs to
                  be loaded and form data submitted to Web servers.
THESAURUS:      Object oriented programming;  Programming languages;
                  Web sites;  United States;  Software & systems;
                  Telecommunications systems
TITLE:          Legal limbo.
AUTHOR:         Watt, Peggy.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. S22-S23 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Shiva Corp
ABSTRACT:       No one is sure how all the laws and policies that apply to
                  paper stand up against electronic links and digital ink,
                  especially on an intranet with its theoretically limited
                  exposure. Shiva Corp. treates intranet documents with the
                  same care as Internet documents, which usually undergo legal
                  review before posting. Shiva also discourages its employees
                  from having personal home pages on the intranet. Employees
                  might stumble into legal limbo when posting their favorite
                  poems or embedding an audio clip of a song. Copyright
                  infringement and trademark misuse usually bring fines, which
                  can be large. The smart corporation puts an AUP and content
                  guidelines in place before anyone goes online.
THESAURUS:      Copyright;  Infringement;  Prevention;  Intranets;
                  Policy making;  United States;  Telecommunications systems;
                  Law
TITLE:          Pure business.
AUTHOR:         Dix, John.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. S14-S20 (3 pages)
                ISSN: 0887-7661
ORGANIZATION:   Fidelity Investments
ABSTRACT:       Fidelity Investments expects its 20,000 employees to be using
                  Web browsers to access the bulk of its information resources
                  within 3 years. While this will simplify the task of managing
                  desktops in the corporation, even more important is a
                  complementary effort to pull the firm's mammoth data
                  warehouse into the intranet fold. The Internet desktop vision
                  has browsers serving as universal front ends to all other
                  applications. Complementing this push is the data warehouse
                  initiative, designed to improve the quality of information
                  available to Fidelity's browsing users. Fidelity is pursuing
                  a solution based on a data warehouse from Red Brick Systems
                  Inc. and a host of decision-support tools. The
                  decision-support tools are the glue in the middle, a
                  middleware layer that couples the warehouse to the desktop,
                  resulting in a 3-tier architecture. The top layer is the Fund
                  Intellect data warehouse, an SQL system that contains data
                  gleaned from Sybase Inc. and Oracle databases, as well as
                  other data sources. The data warehouse is up and running, but
                  the Information Advantage products are only being used by 20
                  people in Boston and 5 in Texas.
THESAURUS:      Investment advisors;  Data warehouses;  Intranets;
                  Decision support systems;  Systems integration;
                  Case studies;  United States;  Investment services;
                  Software & systems;  Data processing management;
                  Company specific/case studies
TITLE:          HNS' DirecPC Commercial : Satellite access to your intranet.
AUTHOR:         Gibbs, Mark.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. S12 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Hughes Network Systems Inc
ABSTRACT:       DirecPC Commercial, a new service from Hughes Network Systems
                  Inc. (HNS), could considerably shorten the waiting time for
                  IT managers trying to get high-speed connections for Internet
                  or intranet access. DirecPC Commercial builds on the Personal
                  Earth Station (PES) very small aperture terminal system HNS
                  has been offering since 1986 to handle voice, video and LAN
                  traffic. It adds much higher bandwidth IP transport to the
                  HNS satellite service portfolio. DirecPC Commercial is the
                  industrial-strength version of DirecPC, a consumer-oriented
                  Internet access product. With DirecPC Commercial, users can
                  set up permanent virtual circuits or switched virtual
                  circuits supporting committed information rates allocated in
                  64K bit/sec portions. Other services supported are a package
                  delivery service, MPEG1 and MPEG2 video distribution and
                  multicast services for datastreams such as stock ticker
                  services.
THESAURUS:      Internet;  Connectivity;  Service introduction;
                  United States
TITLE:          Webcasters push into intranets.
AUTHOR:         Watt, Peggy.
PUBLICATION:    Network World. May 19, 1997, v14n20, p. S10-S11 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:
                  Intermind Corp Diffusion Inc PointCast Inc Lanacom Inc
                  Caravelle Inc
ABSTRACT:       Webcasting technology has found a job on some intranets.
                  Intermind, one of several early developers who first targeted
                  Internet broadcasting, is developing Dynamic Publisher, which
                  integrates with corporate databases and can Webcast legacy
                  information. Lanacom Inc. entered the push market with
                  Headliner, a free downloadable client that pulls data from
                  any Web site. Other newcomers show their intranet orientation
                  by featuring central management tools and extranet functions.
                  Targeting the intranet from the start, with among the most
                  flexible selections of in-boxes, is Diffusion, Inc.'s
                  IntraExpress, which works with a variety of other push
                  products. Its task is to deliver business documents by
                  which-ever channels users want, including Webcasting
                  applications, E-mail, pager and fax.
THESAURUS:      Webcasting;  Intranets;  Software packages;  Manyproducts;
                  Manycompanies;  United States;  Software & systems;
                  Telecommunications systems;  Product specific treatment
TITLE:          ATM available bit rate : Second thoughts.
AUTHOR:         Gadecki, Cathy.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 44 (1 pages)
                ISSN: 0887-7661
ABSTRACT:       The high cost of implementing complex available bit rate (ABR)
                  algorithms has drastically slowed their adoption by ATM
                  equipment vendors and carriers. Further, many are now
                  questioning how well the schemes will work in boosting
                  bandwidth efficiency. The ABR specifications leave many
                  technical aspects open to vendor implementation, such as the
                  algorithm for calculating the explicit traffic rate value. In
                  the absence of ABR, many carriers are now focusing on
                  unspecified bit rate service packages to make ATM more
                  cost-effective for bursty LAN-to-LAN and Internet traffic.
THESAURUS:      Asynchronous transfer mode;  Specifications;  Algorithms;
                  Telecommunications systems;  United States;  Short article
TITLE:          The key to high-performance VPNs.
AUTHOR:         Kagan, Richard.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 39 (1 pages)
                ISSN: 0887-7661
ABSTRACT:       The dynamic nature of the most popular WAN applications -
                  extranets, intranets, and remote networks - combined with
                  widely available, low-cost Internet access, are the market
                  drivers behind virtual private networks (VPN). These networks
                  take advantage of public data networks, such as the Internet,
                  to transport private intracompany and intercompany
                  information. VPNs allow companies that already use the
                  Internet to obtain e-mail, maintain a World Wide Web
                  presence, or gather information to use the same public
                  facilities to provide cost-effective remote access, extend
                  intranet services across the WAN, and improve communications
                  with business partners and customers through ad hoc extranet
                  links.
THESAURUS:      Virtual networks;  Internet;  Connectivity;  Remote computing;
                  Advantages;  Telecommunications systems;  United States
TITLE:          IP Multicast all over Interop.
AUTHOR:         Nerney, Chris.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 35 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Novell Inc Lucent Technologies Inc StarBurst Communications
                  Corp Platinum Technology Inc Newbridge Networks Corp
ABSTRACT:       At the recent NetWorld+Interop 97 trade show, Novell Inc.
                  announced that it would support the IP Multicast technology
                  in NetWare 3.1, 4.X, and its IntranetWare networking
                  platform. Novell also announced that it had joined the IP
                  Multicast Initiative. Other IP Multicast announcements at
                  Interop included: 1. StarBurst Communications Corp. announced
                  a deal with Platinum Technology Inc. that would allow users
                  to automate large-scale software distribution. 2. Lucent
                  Technologies Inc. announced that it would release a beta
                  version of its file transfer IP Multicast software in June
                  1997.
THESAURUS:      Product development;  Internet;  Software packages;
                  Manycompanies;  Product planning & development;
                  Software & systems;  Telecommunications systems;
                  United States;  Short article
TITLE:          The travails of being IBM/Lotus.
AUTHOR:         Blum, Daniel.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 32 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Lotus Development Corp IBM Corp
ABSTRACT:       According to a commentary, a number of perils and opportunities
                  are facing Lotus Development Corp. and its parent, IBM.
                  Historically, IBM has done well in delivering high-volume
                  solutions but has not always done as well at making them
                  accessible to PC users and workgroups. Since acquiring Lotus,
                  IBM has tried to do this through links to Notes, with add-ons
                  such as MQSeries for Notes and NotesPump. Lotus is
                  modularizing its Domino server to counteract a perception of
                  overkill and the increasingly prevalent notion that, for many
                  users, native Simple Mail Transfer Protocol/Multi-purpose
                  Internet Mail Extensions or Internet Message Access Protocol
                  4 servers cost less to run.
THESAURUS:      Software industry;  Product development;  Groupware;
                  Market strategy;  Software & computer services industry;
                  Product planning & development;  United States
TITLE:          Omnis Studio blends ActiveX, Java components.
AUTHOR:         Cox, John.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 31 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   OMNIS Software Inc
ABSTRACT:       Omnis Software Inc. has developed Omnis Studio, a graphical,
                  rapid application development tool set that lets developers
                  combine ActiveX and JavaBeans software components in a single
                  application. The product's cross-platform code generators
                  allow developers to run the program on Windows or Macintosh
                  computers or within Web browsers. Omnis Studio is a complete
                  development environment - including editing screens,
                  debuggers, a set of code browsers, and other features - all
                  written in C++. The final application is generated in Omnis
                  Script.
THESAURUS:      Product introduction;  Systems development;  Internet;
                  Integrated software;  Product specific treatment;
                  Software & systems;  Telecommunications systems;
                  United States
TITLE:          Novell employs directory for user access to Web.
AUTHOR:         Burns, Christine.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 27-30 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Novell Inc Microsystems Software Inc
ABSTRACT:       Novell Inc. recently revealed a plan to use Novell Directory
                  Services (NDS) as the central point of administration for
                  assigning access rights for Web content and host data.
                  Through a partnership with Microsystems Software Inc., Novell
                  will provide content-filtering technology in its upcoming
                  Border Services product, which uses NDS to deny a user or
                  group of users access to undesirable information from the
                  Internet. Novell also unveiled its new Web-to-host
                  connectivity product, IntranetWare HostPublisher. This
                  product employs NDS for browser-based user authentication to
                  host resources. The IntranetWare HostPublisher is a
                  standalone product that sits on an IntranetWare server
                  running the Novell Web Server 3.0 and NetWare for SAA 2.2.
THESAURUS:      Product development;  Network directories;  World Wide Web;
                  Access control;  Connectivity;
                  Product planning & development;  Software & systems;
                  Telecommunications systems;  United States
TITLE:          Exchange 5.0 sellout slowing rollouts.
AUTHOR:         McNamara, Paul.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 10 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Microsoft Corp
ABSTRACT:       Microsoft Corp.'s Exchange Server 5.0 is out of stock, just
                  weeks after hitting the open market. Customers unable to wait
                  can download a promotional version of the software from
                  Microsoft's Web site. The next version of Exchange,
                  code-named Osmium, will include a major increase in
                  Exchange's current 16G-byte message store, as well as support
                  for Internet Message Access Protocol 4 and Lightweight
                  Directory Access Protocol.
THESAURUS:      Product introduction;  Groupware;  Computer upgrading;
                  Shortages;  United States;  Product specific treatment;
                  Software & systems
TITLE:          GTE gobbles up BBN.
AUTHOR:         Pappalardo, Denise.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 8 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   GTE Corp BBN Communications Corp
ABSTRACT:       Local exchange giant GTE Corp. recently shelled out $616
                  million to acquire BBN Corp. and another $485 million to buy
                  a 13,000-mile fiber-optic network from Qwest Communications
                  Corp. The BBN purchase would bring under the GTE umbrella BBN
                  Planet, a national Internet service provider, as well as
                  BBN's technology research and development group. In order to
                  support its new national service offerings, GTE has created a
                  sales force whose mission is to market package of local,
                  long-distance, Internet and wireless services coast to coast.
THESAURUS:      Carriers;  Internet service providers;
                  Acquisitions & mergers;  United States;  Broadcasting &
                  telecommunications industry;  Acquisitions & mergers
TITLE:          Cisco moves past 7500 router line.
AUTHOR:         Brown, Bob.
                Duffy, Jim.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 6-8 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Cisco Systems Inc
ABSTRACT:       Cisco Systems Inc. recently unveiled its next-generation 12000
                  Gigabit Switch Router (GSR) line, a pair of switch-based
                  routers targeted at Internet service providers looking to
                  unclog congested links. The first 2 GSR models, the 4-slot
                  12004 and the 12-slot 12012, will boast switching capacities
                  of up to 5G bit/sec and 60G bit/sec, respectively. Initially,
                  the GSRs will include OC-3 (155M bit/sec), OC-12 (622M
                  bit/sec) and Gigabit Ethernet interfaces.
THESAURUS:      Network switching;  Routers;  Product development;
                  Bottlenecks;  Problem solving;  United States;
                  Telecommunications systems;  Product planning & development
TITLE:          Bay bets on Adaptive Networking.
AUTHOR:         Cohen, Jodi.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 6 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Bay Networks Inc
ABSTRACT:       Bay Networks Inc. CEO David House recently revealed his plan to
                  get Bay back on track. Under Adaptive Networking, the new Bay
                  will be focused on 4 key technology areas: switching, access,
                  IP services and network management. Bay's frame-based
                  backbone switch strategy includes: 1. lower pricing for 10M
                  bit/sec switches with 100M bit/sec uplinks, 2.
                  High-performance Layer 3 routing switches, 3. Ethernet and
                  token-ring workgroup switches with ATM uplinks, 4.
                  enhancements to the MultiLAN Centillion platforms, and 5.
                  software upgrades that support Private Network-to-Network
                  Interface, Internet Group Management Protocol for IP
                  Multicast and Multiprotocol over ATM for Layer 3 switching
                  over ATM.
THESAURUS:      Electronics industry;  Network switching;  Market strategy;
                  Corporate objectives;  Product development;  United States;
                  Electrical, electronics, instrumentation;  Marketing;
                  Planning;  Telecommunications systems
TITLE:          Chaos reigns in domains.
AUTHOR:         Nerney, Chris.
                Wallack, Todd.
PUBLICATION:    Network World. May 12, 1997, v14n19, p. 1,57 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Internet Society PSInet Network Solutions Inc
ABSTRACT:       The Internet Society (ISOC) is struggling to keep intact its
                  fraying plan to revamp the Domain Naming System (DNS).
                  Internet professionals say that unless the global cyberspace
                  community can achieve consensus regarding the DNS, the
                  Internet as we know it may cease to exist. PSINet Inc. CEO
                  William Schrader criticized ISOC for rushing the process
                  without seeking input from the Internet community, and said
                  PSINet would not go along with the plan unless it had grass
                  roots support. Network Solutions Inc., the company the
                  National Science Foundation contracted to register the
                  current top-level domains, threatened to bar the 7 new
                  proposed domains from its root servers. Schrader called for a
                  global convention to be held in cyberspace, with a
                  high-profile Internet advocate, such as Vice President Al
                  Gore, as moderator.
THESAURUS:      Internet;  URLs;  Policy making;  Problems;  United States;
                  Broadcasting & telecommunications industry;  Software &
                  computer services industry;  Telecommunications systems
TITLE:          The net's a necessity for fin'l planners.
AUTHOR:         Friedman, Amy S.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). May 12,
                  1997, v101n19, p. 5,8 (2 pages)
                ISSN: 0893-8202
ABSTRACT:       The Internet is becoming a necessity for any financial planner.
                  According to Dusty Huxford, president of Financial Computer
                  Support Inc., basic needs for a practice are: access to the
                  Internet, a Web site, and e-mail. To improve a planner's
                  marketing ability, he recommends that independent planners
                  get their own domain names for their practices.
THESAURUS:      Financial planners;  Internet;  Market strategy;
                  United States;  Investment services;
                  Telecommunications systems;  Marketing;  Short article
TITLE:          Meet the newest buzzword : 'Push 'technology.
AUTHOR:         Friedman, Amy S.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). May 12,
                  1997, v101n19, p. 2,14 (2 pages)
                ISSN: 0893-8202
ABSTRACT:       The newest buzzword concerning the Internet and content
                  availability is "push technology." Companies providing push
                  software, such as PointCast, Marimba, After Dark, BackWeb and
                  InCommon, make their software available free of charge from
                  their web sites. These software providers have agreements
                  with content providers to provide information feeds to
                  channels. Users can then select a specific number of these
                  channels, which can be downloaded, or "pushed," onto their
                  PCs whenever they are on-line. The most recent trend has been
                  for a corporation to use push technology not just to control
                  what comes in, but also to choose what it wishes to broadcast
                  on its own internal networks.
THESAURUS:      Internet;  Webcasting;  Trends;  United States;
                  Telecommunications systems
TITLE:          Taking your products to the main streets.
AUTHOR:         Maynard, Roberta.
PUBLICATION:    Nation's Business. Jun 1997, v85n6, p. 10 (1 pages)
                ISSN: 0028-047X
ORGANIZATION:   MillerShor Inc
ABSTRACT:       The changing retail landscape has convinced Douglas Miller that
                  it is not wise for manufacturers to rely on big chain
                  retailers for success. Accordingly, Miller, president of
                  MillerShor Inc. in New York City, is building sales of his
                  line of women's silk clothing by reaching out to customers on
                  his own via the Internet.
THESAURUS:      Clothing industry;  Web sites;  Distribution channels;
                  United States;  Textile & apparel industries;  Distribution;
                  Short article
TITLE:          In the US, consumers are using the Internet to gather
                  information on high ticket items, before buying them through
                  traditional retail channels.
AUTHOR:         Tracy, Bernadette.
PUBLICATION:    Marketing Week. May 8, 1997, v20n6, p. 32 (1 pages)
                ISSN: 0141-9285
ABSTRACT:       Contrary to the popular media hype, companies certainly are
                  making money online. However, it is not through electronic
                  commerce but through retail sales. Because a good Web site
                  can generate virtually pre-sold customers among the Internet
                  users who will then make purchases the traditional rather
                  than electronic retailing routes.
THESAURUS:      Retailing industry;  Interactive marketing;  Web sites;
                  Success;  Western Europe;  Short article;
                  Retail stores, includes groceries;  Marketing
TITLE:          Let the people speak.
AUTHOR:         Vidal-Hall, Charlotte.
PUBLICATION:    Marketing. May 15, 1997, p. 28 (1 pages)
                ISSN: 0025-3650
ABSTRACT:       Although interactive techniques are not new, the development of
                  multimedia technology in the past 18 months has increased
                  their potential. The result has been a leap forward in the
                  use of multimedia presentations and truly interactive events.
                  Nick Lamb of Crown Communications believes we are only at the
                  beginning of the multimedia revolution and the Internet and
                  Intranet could remove the need for business presentations.
THESAURUS:      Presentations;  Interactive media;  Multimedia communications;
                  Trends;  Western Europe;  Software & systems
TITLE:          Rooms with a digital view.
AUTHOR:         Wolff, Carlo.
PUBLICATION:    Lodging Hospitality. May 1997, v53n5, p. 66 (1 pages)
                ISSN: 0148-0766
ORGANIZATION:   Hyatt Corp
ABSTRACT:       The Hyatt San Jose Airport is the site of a joint effort of the
                  Fourth Communications Network and Mobedshahi Hotel Group.
                  Guests at the hotel pay a $5 daily fee for Internet access,
                  plus 20 cents per minute for use of Microsoft Office. By
                  summer, each room in the hotel is to be equipped with a
                  custom PC featuring 32 megabytes of RAM, a 150-megahertz
                  Pentium chip, a 17-inch monitor, speakers, keyboard and
                  mouse. Additionally, Hilton has introduced the Internet to
                  televisions in the 355 guestrooms of the San Jose Hilton &
                  Towers.
THESAURUS:      Hotels & motels;  Service introduction;  Internet;
                  Case studies;  United States;
                  Hotel & restaurant industries;
                  Company specific/case studies;
                  Product planning & development;  Telecommunications systems
TITLE:          Continuing education on the Net.
AUTHOR:         Rach, Lalia.
PUBLICATION:    Lodging Hospitality. May 1997, v53n5, p. 8 (1 pages)
                ISSN: 0148-0766
ABSTRACT:       The computer puts the power of education in the hands of the
                  user. It allows hospitality professionals anywhere to earn
                  degrees working at the own pace, from their homes or offices.
                  Questions that should be asked before choosing a particular
                  form of on-line education and a list of resources on distance
                  learning education are presented.
THESAURUS:      Hotels & motels;  Continuing education;  Internet;
                  Distance learning;  Short article;  United States;  Hotel &
                  restaurant industries;  Training & development
TITLE:          The business of life : Computers, complaints and agents.
AUTHOR:         Kosnett, Jeffrey R.
PUBLICATION:    Life Association News. May 1997, v92n5, p. 48 (1 pages)
                ISSN: 0024-3078
ABSTRACT:       Direct online insurance sales is not the only Internet issue
                  for agents and financial services practitioners. There will
                  be more, such as the matter of online regulatory complaints.
                  In March, the NASD ordered Smith Barney to refund $5.6
                  million to customers it and its predecessor firm overcharged
                  in the redemptions of mutual funds. NASD regulators leaned of
                  the problem from one customer and then found violations.
THESAURUS:      Insurance industry;  Federal regulation;  Compliance;
                  Complaints;  Internet;  United States;
                  Life & health insurance;  Regulation
TITLE:          Information for all, but managed by whom?
AUTHOR:         Gibson, Paul.
PUBLICATION:    Information World Review. May 1997, n125, p. 21-22 (2 pages)
                ISSN: 0950-9879
ORGANIZATION:   Fulcrum Technologies Inc
ABSTRACT:       While the Internet promises to make information more accessible
                  to end-users, intranets take this concept one stage further
                  by combining external databases with a company's internal
                  files. The IT resources required are much reduced compared
                  with having to install separate client software for every
                  database. It is the practical implications of installing an
                  intranet, maintaining it and managing the content that
                  continue to stir debate, the crux of the issue revolving
                  around who should install and who should manage/maintain. One
                  company offering impressive software for accessing and
                  managing multiple database formats is Fulcrum, whose
                  Knowledge Network allows users to search across all data
                  sources simultaneously by inputting just one search.
THESAURUS:      Data bases;  Information management;  Intranets;
                  Technological planning;  United States;  Software & systems;
                  Data processing management
TITLE:          ClariNet starts playing for Europe.
AUTHOR:         Blake, Paul.
PUBLICATION:    Information World Review. May 1997, n125, p. 19-20 (2 pages)
                ISSN: 0950-9879
ORGANIZATION:   ClariNet Communications Corp
ABSTRACT:       ClariNet Communications, unlike other companies in its field,
                  has been in profit throughout its 7 year history of supplying
                  Internet-based news that, from the user's perspective, is
                  free. What makes ClariNet different is a novel business model
                  that concentrates on Internet Service Providers (ISP). ISPs
                  who subscribe to ClariNet's ClariNews receive 17 different
                  newswires for a fixed monthly fee. These are then made
                  available to each ISP's subscribers as part of their monthly
                  fee for Internet access. So far 250 ISPs, primarily in North
                  America, have subscribed to ClariNews. Among the 17 newswires
                  taken by ClariNet are those from Reuters, NewsBytes, UPI and
                  most recently Agency France Presse. It reclassifies these
                  into 500 subject buckets. There are two axes to the
                  classification system: a geographical classification and one
                  based on industries and lifestyles.
THESAURUS:      Corporate profiles;  Online information services;  News media;
                  Pricing policies;  United States;
                  Broadcasting & telecommunications industry;
                  Publishing industry;  Marketing
TITLE:          Trade magazines going strong, but challenges looming.
AUTHOR:         Reilly, Brian.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. 16 (1
                  pages)
                ISSN: 0745-5933
ORGANIZATION:   Netscape Communications Corp
ABSTRACT:       New research shows that some marketers are still doing a poor
                  job of converting leads generated from trade advertising into
                  sales. Though the business press experienced a healthy 9.7%
                  increase in ad revenue in 1996 over 1995, that growth is in
                  danger as companies discover the power of the Internet as a
                  sales and marketing tool. No company has tapped the Internet
                  as deeply as Netscape, now the leader in the browser wars.
                  Instead of print, Netscape, which is targeting the same
                  corporate market that trade magazines reach, buys ads on the
                  Internet.
THESAURUS:      Trade publications;  Advertising media;  Target markets;
                  Competition;  Internet;  Editorials;  United States;
                  Advertising;  Publishing industry;  Short article
TITLE:          To boldly go where no consumer marketer has gone before.
AUTHOR:         Egolf, Karen.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. 14 (1
                  pages)
                ISSN: 0745-5933
ORGANIZATION:   Cisco Systems Inc Fisher Technology Group
ABSTRACT:       A commentary is presented on the Internet as an economic model.
                  What started out as a kind of technogeek forum is now a
                  growing, vibrant place for business-to-business commerce.
                  B-to-b marketers are leading the way in demonstrating for
                  their consumer marketing brethren some pretty savvy
                  electronic commerce models. Companies are quickly making the
                  leap from thinking they need a Web site to thinking they need
                  a Web commerce site. Cisco Systems Inc. and ProcureNet are
                  used as examples.
THESAURUS:      Electronic commerce;  Internet;  Editorials;
                  Industrial markets;  United States;  Marketing
TITLE:          Forget the trip, meet in cyberspace.
AUTHOR:         Blankenhorn, Dana.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. 10 (1
                  pages)
                ISSN: 0745-5933
ORGANIZATION:   Microsoft Corp
ABSTRACT:       NetMeeting is a Microsoft Corp. program, introduced in 1996,
                  that will eventually let users share video, audio and all
                  kinds of data feeds over the Internet with anyone else who
                  has the same software. A standard called RSVP will be in
                  place in late 1997 to guarantee the quality and bandwidth of
                  transmissions. Phone companies and other Internet service
                  providers are expected to offer RSVP at a premium price over
                  standard Internet connections by 1998.
THESAURUS:      Software packages;  Internet;  Software reviews;
                  Teleconferencing;  United States;  Software & systems;
                  Product specific treatment
TITLE:          Slow time for trade deals.
AUTHOR:         Ingebretsen, Mark.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. 3,33
                  (2 pages)
                ISSN: 0745-5933
ORGANIZATION:   Walt Disney Co Chilton Co Fairchild Publications
ABSTRACT:       Concerns about an overheated economy, competition from the
                  Internet and perceived mixed signals from The Walt Disney Co.
                  are slowing the sale of Disney's trade magazines, a variety
                  of industry sources say. The magazines - which range from
                  "Institutional Investor" to "Feedstuffs," as well as the
                  complete portfolio of almost 50 Chilton Publishing Co. titles
                  - were acquired when Disney purchased Capital Cities/ABC for
                  $19 billion in February 1996. The company announced in late
                  January 1997, it would sell them. Then in February the
                  company said it would keep Fairchild Publications.
THESAURUS:      Trade publications;  Divestiture;  Publishing industry;
                  Business conditions;  United States;
                  Acquisitions & mergers;  Publishing industry
TITLE:          Can Web marketing alone beat Microsoft?
AUTHOR:         Johnson, Bradley.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. 1,46+
                  (3 pages)
                ISSN: 0745-5933
ORGANIZATION:   Netscape Communications Corp Microsoft Corp
ABSTRACT:       Netscape, the fastest growing software company in history,
                  plays by its own rules of marketing. It refuses to buy into
                  the theory that it needs a heavy dose of print and TV ads to
                  build a technology brand - even though it's locked in
                  competition with Microsoft Corp. For Netscape, all business
                  flows from the Internet, including marketing. The Web is at
                  the center of Netscape marketing and the company's use of the
                  Internet is comprehensive and cutting-edge. Next to the Web,
                  Netscape's most important marketing communications tool is
                  public relations. The company spends more on PR than
                  traditional advertising. Netscape bets it can get a bigger
                  bang for the buck with PR.
THESAURUS:      Software industry;  Advertising expenditures;  Competition;
                  Market strategy;  Advertising media;  Web browser;
                  Market shares;  Public relations;  Corporate profiles;
                  United States;  Advertising;
                  Software & computer services industry;
                  Company specific/case studies;  Public relations
TITLE:          Web malls add online purchasing.
AUTHOR:         Blankenhorn, Dana.
                Strazewski, Len.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. 1,42
                  (2 pages)
                ISSN: 0745-5933
ORGANIZATION:   Norton Co GE Information Services Co Fisher Technology Group
                  Thomas Publishing Co Inc Nets Inc
ABSTRACT:       The Internet is finally becoming a viable sales channel for
                  industrial marketers. This is happening as simple web sites
                  sthat began as forums to bring buyers and sellers together
                  evolve into true electronic marketplaces with transaction
                  capabilities. Two of these marketplaces, ProcureNet
                  (http://www.procurenet.com) and General Electric Information
                  Systems' Trading Process Network (http://tpn.geis.com),
                  already offer electronic purchasing online. Two others,
                  Manufacturing.Net (http://www.manufacturing.net) and
                  Industry.net (http://www.industry.net), will do so soon.
THESAURUS:      Web sites;  Electronic commerce;  Industrial goods;
                  United States;  Distribution
TITLE:          Marketers taking sides on how to use mass e-mail.
AUTHOR:         Blankenhorn, Dana.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. M6 (1
                  pages)
                ISSN: 0745-5933
ORGANIZATION:   Cyber Promotions Inc NetCreations Inc
ABSTRACT:       While using e-mail for press releases remains relatively safe,
                  using it for direct marketing is still a controversial area.
                  A debate continues to rage within the industry on the
                  "opt-in" vs. "opt-out" philosophy of building e-mail lists.
                  Marketers who build their own lists by getting permission
                  before sending mail, providing incentives to recipients and
                  sending short teaser messages aimed at provoking action, not
                  a direct sale, say they are finding gold on the Internet.
                  Sanford Wallace, president of Cyber Promotions, offers tips
                  for marketers: 1. Take people off the list upon request. 2.
                  Test the promotion first on a small number of people. 3. New
                  companies should send short e-mails.
THESAURUS:      Electronic commerce;  Direct marketing;  Mailing lists;
                  Electronic mail systems;  United States;  Distribution
TITLE:          Ask a lot of questions before choosing an ISP.
AUTHOR:         Carmichael, Matt.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. M5 (1
                  pages)
                ISSN: 0745-5933
ABSTRACT:       Every Internet service provider is different. This is a
                  decision that calls for a lot of balancing features. Price,
                  reliability, flexibility and service are all variables in
                  this equation. Among many questions presented to use when
                  choosing a provider are: 1. What are the company's needs? 2.
                  Will the site take up a lot of room on the server? What sort
                  of extras will be needed (e-mail addresses, domains, etc.)?
                  3. What is your budget?
THESAURUS:      Internet service providers;  Guidelines;  Selection;
                  United States;  Telecommunications systems;  Guidelines
TITLE:          GE's e-commerce network opens up to other marketers.
AUTHOR:         Blankenhorn, Dana.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p.
                  M4,M11 (2 pages)
                ISSN: 0745-5933
ORGANIZATION:   GE Information Services Co Textron Automotive Co
ABSTRACT:       GE Information Systems is converting to the Internet and
                  opening its digital door to other marketers such as Textron
                  Automotive. At the heart of its strategy is the GE Trading
                  Process Network (http://www.tpn.geis.com). Textron will have
                  43 trading partners linked to it via the Trading Process
                  Network by the end of June 1997. The costs of converting
                  suppliers to TPN is borne by GEIS. Because GE is so big, its
                  commitment to business-to-business electronic commerce over
                  the Internet will have far-reaching impact.
THESAURUS:      Web sites;  Electronic commerce;  Industrial markets;
                  Service introduction;  Market strategy;  United States;
                  Distribution
TITLE:          Internet labor costs run $100 an hour and up.
AUTHOR:         Carmichael, Matt.
PUBLICATION:    Advertising Age's Business Marketing. May 1997, v82n4, p. M11
                  (1 pages)
                ISSN: 0745-5933
ABSTRACT:       In NetMarketing's Web Price Index, variation in pricing among
                  Web developers has to do with hourly rates and how they are
                  assigned. The biggest variance is not in terms of price,
                  according to a NetMarketing survey, but in terms of how
                  individual developers break up tasks and estimates. Survey
                  results ranged from a national median of $90 per hour for
                  basic HTML service to $150 per hour for more rugged
                  database-related programming.
THESAURUS:      Web sites;  Computer service industry;  Fees & charges;
                  Polls & surveys;  United States;  Short article;  Software &
                  computer services industry
TITLE:          Team Internet makes setting up remote links easy.
AUTHOR:         Merenbloom, Paul.
PUBLICATION:    InfoWorld. May 19, 1997, v19n20, p. 66H (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   Apexx Technology Inc
ABSTRACT:       Apexx Technology Inc.'s Team Internet router is reviewed. The
                  router lets remote users share either dial-up modem
                  connections or ISDN access at a rate of 128Kbps. The
                  Ethernet/modem unit comes configured with a dual-interface
                  Ethernet card and a 33.6Kbps dial-up modem.
THESAURUS:      Hardware reviews;  Routers;  High speed;  United States;
                  Product specific treatment;  Hardware
TITLE:          FCC's Hundt takes a step forward, two backward with subsidies
                  and taxes.
AUTHOR:         Metcalfe, Bob.
PUBLICATION:    InfoWorld. May 19, 1997, v19n20, p. 133 (1 pages)
                ISSN: 0199-6649
ABSTRACT:       A commentary discusses the Federal Communications Commission's
                  decision, under chairman Reed Hundt, to cut $1.7 billion from
                  the $25 billion paid by long-distance telecommunications
                  providers to subsidize local exchange carriers (LEC)
                  monopolies. The FCC also just voted to spend $2.25 billion
                  per year subsidizing Internet access for schools and
                  libraries. The Commission also voted to force Internet
                  service providers to give schools and libraries discounts,
                  playing into LEC hands by forcing ISPs to beg telco
                  regulators for reimbursement.
THESAURUS:      Telecommunications policy;  Federal regulation;
                  Fees & charges;  Carriers;  Internet service providers;
                  United States;  Regulation;
                  Broadcasting & telecommunications industry
TITLE:          Exposing the ActiveX security model.
AUTHOR:         Dugan, Sean.
PUBLICATION:    InfoWorld. May 19, 1997, v19n20, p. 98 (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   Microsoft Corp
ABSTRACT:       Because the ActiveX security model relies on the ability to
                  verify the identity of whoever developed the ActiveX control,
                  it cannot protect the client from malicious or buggy controls
                  on the Internet. All it can do is give the user the ability
                  to screen out controls based on their authorship. ActiveX
                  security is provided by Authenticode, Microsoft's program to
                  implement code signing. Authenticode provides a driver's
                  license of sorts embedded within an ActiveX control that
                  tells the user who built the control.
THESAURUS:      Web browser;  Computer security;  Problems;  United States;
                  Software & systems;  Security Management
TITLE:          FCC OKs wireless high-speed Sky Stations for Web access.
AUTHOR:         Ferranti, Marc.
PUBLICATION:    InfoWorld. May 19, 1997, v19n20, p. 67,70 (2 pages)
                ISSN: 0199-6649
ORGANIZATION:   Sky Station International
ABSTRACT:       The Federal Communications Commission has approved high-speed,
                  stratospheric transmissions in the 47-GHz frequency band. Sky
                  Station International inc. is leading an international
                  consortium that plans to use stratospheric transmissions to
                  provide Internet access to businesses and consumers by
                  selling the service to telecommunications companies. The
                  company's namesake Sky Station airships are positioned 13.02
                  miles above Earth and will provide Internet links to laptop
                  and desktop computers. The Sky Station system provides
                  wireless, 1.5 Mbps T1 links directly to computers.
THESAURUS:      Internet;  Data transmission;  Wireless communications;
                  Spectrum allocation;  International markets;  Consortia;
                  United States;  United States;  International;  Broadcasting
                  & telecommunications industry
TITLE:          ISPs remain free of local charges.
AUTHOR:         Ferranti, Marc.
PUBLICATION:    InfoWorld. May 19, 1997, v19n20, p. 67 (1 pages)
                ISSN: 0199-6649
ABSTRACT:       The Federal Communications Commission does not expect to make
                  Internet service providers pay local access charges, as part
                  of its telecommunications rate reform plan. The news that
                  ISPs are off the hook and will now not have to pay local
                  access charges made new charges for 2nd lines in residences
                  more palatable to some popular online service providers.
THESAURUS:      Regulation;  Fees & charges;  Internet service providers;
                  Carriers;  United States;
                  Broadcasting & telecommunications industry;  Regulation
TITLE:          At your service.
AUTHOR:         Woollacott, Matthew.
                Vizard, Michael.
PUBLICATION:    InfoWorld. May 19, 1997, v19n20, p. 61,65 (2 pages)
                ISSN: 0199-6649
ORGANIZATION:   Worldtalk Corp
ABSTRACT:       In an interview, Sathvik Krishnamurthy, vice president and
                  general manager of Worldtalk Corp.'s Internet security
                  subsidiary, discussed the network directory services market.
                  The industry is trying to consolidate around the common
                  Lightweight Directory Access Protocol (LDAP) because with
                  different directory implementations, the operational costs
                  were misunderstood. The one critical piece that is still
                  missing from LDAP is replication in the core specification.
                  Worldtalk provides full replication capability across
                  different directory implementations.
THESAURUS:      Network directories;  Internet;  Industrywide conditions;
                  United States;  Software & systems;
                  Telecommunications systems
TITLE:          HTML evolution won't be easy.
AUTHOR:         Radosevich, Lynda.
PUBLICATION:    InfoWorld. May 19, 1997, v19n20, p. 1,82 (2 pages)
                ISSN: 0199-6649
ORGANIZATION:   Microsoft Corp Netscape Communications Corp
ABSTRACT:       Two issues may hamper the adoption of a new batch of HTML
                  extensions being developed by Internet software vendors:
                  incompatible implementation in Microsoft and Netscape
                  browsers and lack of support in leading Web tools. At the
                  forefront of the next wave of browser presentation is Dynamic
                  HTML, a term that has different meanings depending on who
                  uses it. In Microsoft parlance, Dynamic HTML is object
                  technology in Internet Explorer 4.0 that makes HTML elements
                  programmable. Meanwhile, Netscape is plugging its own version
                  of Dynamic HTML in its Communicator Web client. Netscape's
                  model includes a technique for creating animated effects
                  called layering, and support for Cascading Style Sheets,
                  which is the only piece of Dynamic HTML that Microsoft and
                  Netscape agree on.
THESAURUS:      Web browser;  Product development;  Hypertext;
                  Standardization;  Competition;  United States;
                  Software & systems;  Product planning & development
TITLE:          American Chemical Society publishes scientific journals on the
                  Internet.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 57 (1 pages)
                ISSN: 8755-6286
ORGANIZATION:   American Chemical Society
ABSTRACT:       Three of the American Chemical Society's most widely read
                  scientific journals are now commercially available as
                  Internet Journal Editions: The Journal of Physical Chemistry,
                  Biochemistry, and Environmental Science & Technology.
THESAURUS:      Electronic publishing;  Associations;  Science;
                  Non-profit institutions;  Publishing industry;
                  United States;  Short article;  Research & development
TITLE:          Simon & Schuster announces launch of Internet supersite.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 56 (1 pages)
                ISSN: 8755-6286
ORGANIZATION:   Simon & Schuster Inc
ABSTRACT:       Simon & Schuster has announced the launch of an Internet super
                  site comprising more than 100 World Wide Web sites in
                  education, business, professional, computer book, reference,
                  and trade publishing.
THESAURUS:      Web sites;  Service introduction;
                  Online information services;  Telecommunications systems;
                  United States;  Product planning & development;
                  Short article
TITLE:          SilverPlatter's Internet Subcription Service implements
                  enhancements.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 55 (1 pages)
                ISSN: 8755-6286
ORGANIZATION:   SilverPlatter Information Inc Knight-Ridder Information
ABSTRACT:       SilverPlatter Information Inc. has recently announced that,
                  through KR SourceOne, the document-delivery arm of
                  Knight-Ridder Information Inc., it now provides document
                  delivery service to Internet subscribers of SilverPlatter
                  Information's electronic data bases.
THESAURUS:      Online data bases;  Document delivery;  Service introduction;
                  Product planning & development;  United States;
                  Publishing industry;  Short article
TITLE:          Ovid and ISI announces agreement for document delivery service.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 54 (1 pages)
                ISSN: 8755-6286
ORGANIZATION:   Ovid Technologies Inc Institute for Scientific Information
ABSTRACT:       Ovid Technologies Inc. has announced that it has reached an
                  agreement with the Institute for Scientific Information in
                  which ISI will provide Ovid users with document delivery
                  service accessible over the Internet.
THESAURUS:      Document delivery;  Alliances;  Science;
                  Online information services;  Telecommunications systems;
                  United States;  Short article;  Publishing industry
TITLE:          SilverPlatter announces Second Edition of Primary Care CD-ROM
                  series with Companion Internet Site.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 37 (1 pages)
                ISSN: 8755-6286
ORGANIZATION:   SilverPlatter Information Inc
ABSTRACT:       SilverPlatter Education Inc. has announced the availability of
                  Core Curriculum in Primary Care Medicine: Part 1, Second
                  Edition, on CD-ROM.
THESAURUS:      Curricula;  CD-ROM;  Product introduction;  Medical research;
                  Software & systems;  United States;
                  Product specific treatment;  Short article;  Software &
                  computer services industry
TITLE:          Pro CD introduces Listings Deluxe : A comprehensive reference
                  resource.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 31 (1 pages)
                ISSN: 8755-6286
ORGANIZATION:   Pro CD Inc
ABSTRACT:       Pro CD Inc., a leading publisher of electronic directories on
                  CD-ROM and on the Internet, has announced its release of
                  Listings Deluxe, calling it the most extensive reference tool
                  in the Phone Book-on-CD-ROM category.
THESAURUS:      Electronic publishing;  Data bases;  Product introduction;
                  Telecommunications systems;  Publishing industry;
                  Short article;  United States;  Product specific treatment
TITLE:          LEXIS and WESTLAW on the Internet.
AUTHOR:         Griffith, Cary.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 28,78 (2 pages)
                ISSN: 8755-6286
ORGANIZATION:   Westlaw LEXIS-NEXIS
ABSTRACT:       Computer assisted legal research continues to evolve. The
                  latest development involves the Internet. Today there are an
                  increasing number of new services striving to use the
                  Internet to convey valuable, reliable information - for a
                  prices. These services are beginning to revolutionize the
                  value of primary and secondary law on the Internet. Most of
                  the service enable users to perform full-text searches of
                  their primary law content - a very LEXIS- and WESTLAW-like
                  service. The LEXIS-NEXIS home page is primarily used to
                  convey information about its services to the general public.
                  On opening West's home page, users are give a variety of
                  information, most of which is about using its myriad
                  services. LEXIS-NEXIS (http://www.lexis-nexis.com); Westlaw
                  (http://www.westpub.com)
THESAURUS:      Legal services;  Research;  Online data bases;  Web sites;
                  Searches;  Law;  United States;  Telecommunications systems;
                  Software & computer services industry
TITLE:          The 1997 NFAIS annual conference.
AUTHOR:         Brenner, Ev.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 16-18 (3 pages)
                ISSN: 8755-6286
ORGANIZATION:   National Federation of Abstracting & Information Services
ABSTRACT:       The National Federation of Abstracting and Informational
                  Services (NFAIS) held its annual conference February 23-28,
                  1997, at a hotel that turned out to be a training ground for
                  navigating the Internet. The key note speakers was Bob
                  Massie, director of the Chemical Abstracts Service. The three
                  subjects chosen as hot topics were interlibrary loan,
                  electronic journals and copyright matters.
THESAURUS:      Conferences;  Associations;  Information industry;  Internet;
                  Non-profit institutions;  United States;
                  Publishing industry
TITLE:          Open Market to acquire Folio Corporation.
PUBLICATION:    Information Today. Apr 1997, v14n4, p. 3 (1 pages)
                ISSN: 8755-6286
ORGANIZATION:   Open Market Inc Folio Corp
ABSTRACT:       Open Market Inc. has announced that it has signed a definitive
                  agreement to acquire Folio Corp. Open Market claimed that the
                  acquisition will result in unprecedented Internet-based
                  solutions for companies engaged in the $16 billion
                  information commerce market.
THESAURUS:      Acquisitions & mergers;  Information industry;  Internet;
                  Acquisitions & mergers;  Publishing industry;
                  United States;  Short article;  Telecommunications systems
TITLE:          The newest job in Cyberspace.
AUTHOR:         Brown, Eryn.
PUBLICATION:    Fortune. Jun 9, 1997, v135n11, p. 146; European 72 (1 pages)
                ISSN: 0015-8259
ABSTRACT:       Stephen P. Puchkoff is the world's first CyberCierge. His job
                  is to make people living in the Grand Millenium luxury condo
                  building in Manhattan feel good about being wired. He
                  installs and maintains the phone lines and Internet
                  connections and manages the building's switches and hubs.
                  Puchkoff responds to pages at all hours of the night.
THESAURUS:      Careers;  Information technology;  Customer services;
                  Technical support;  United States;  Human resource planning;
                  Data processing management;  Short article
TITLE:          Interhooey.
AUTHOR:         Garber, Joseph R.
PUBLICATION:    Forbes. May 5, 1997, v159n9, p. 176 (1 pages)
                ISSN: 0015-6914
ABSTRACT:       A commentary argues that the Internet, like any technology, is
                  ideologically neutral. It is merely a tool that smart folk
                  can put to good use, and that crooks and cranks can put to
                  bad. Attorney Howard Nemerovski has this recommendation for
                  people who get smeared on the Net: Unless they feel like
                  funding precedent-setting litigation, they should grin and
                  bear it.
THESAURUS:      Internet;  Litigation;  Telecommunications systems;
                  Litigation;  United States
TITLE:          Airship Internet.
AUTHOR:         Hutheesing, Nikhil.
PUBLICATION:    Forbes. May 5, 1997, v159n9, p. 170-171 (2 pages)
                ISSN: 0015-6914
ORGANIZATION:   Sky Station International
ABSTRACT:       Blimps are back, promoted by a bevy of investors including the
                  former Secretary of State, Alexander M. Haig, Jr. The goal is
                  to revive the dirigible as a rival to the communications
                  satellite. Haig's Washington, D.C.-based Sky Station
                  International, Inc. has grand ambitions: provide Internet
                  access, telephony, videophone service and high-speed data
                  networking to 80% of the world's population by 2005. The
                  blimps would be able to relay radio communication signals and
                  would be low enough to permit high-bandwidth communications
                  channels.
THESAURUS:      Airships;  Satellite communications;  Technological change;
                  Case studies;  Equity financing;  United States;
                  Broadcasting & telecommunications industry;
                  Company specific/case studies
TITLE:          Solving the DEC puzzle.
AUTHOR:         Koselka, Rita.
PUBLICATION:    Forbes. May 5, 1997, v159n9, p. 45-46 (2 pages)
                ISSN: 0015-6914
ORGANIZATION:   Digital Equipment Corp
ABSTRACT:       With 156 million shares outstanding selling at a recent 26,
                  Digital Equipment Corp. comes to $4 billion, plus $1 billion
                  in debt. That is scarcely 1/3 of DEC's annual revenues.
                  Digital gets such contempt from Wall Street because profits
                  are skimpy and revenues are on the decline. DEC includes: 1.
                  the fastest microprocessor in the US, 2. the StrongArm chip,
                  3. the AltaVista Internet browser, 4. data servers for the
                  Internet and corporate networks, and 5. a computer service
                  and repair business with 25,000 employees at 450 location in
                  100 countries.
THESAURUS:      Debt;  Market value;  Computer industry;  Case studies;
                  Product lines;  United States;
                  Company specific/case studies;
                  Product planning & development;  Computer industry
TITLE:          Cyber-Schwab.
AUTHOR:         Schifrin, Matthew.
PUBLICATION:    Forbes. May 5, 1997, v159n9, p. 42-43 (2 pages)
                ISSN: 0015-6914
ORGANIZATION:   Charles Schwab & Co Inc
ABSTRACT:       Of the 1.5 million active, online brokerage accounts in the US,
                  700,000 are with Charles Schwab. The firm has twice the
                  market share of its closest rival. The company's e.Schwab
                  customer pay $29.95 per 1,000 share trade, plus 3 cents a
                  share over 1,000. More than 1/2 of Schwab's 700,000 online
                  accounts are drawn from its 4.2 million regular discount
                  brokerages accounts. Schwab President David Pottruck draws a
                  parallel with Schwab's growth in the mutual fund market via
                  its OneSource group of funds - a no-load, no-transaction fee
                  fund trading program.
THESAURUS:      Internet;  Stock brokers;  Investment banking;  Mutual funds;
                  Business growth;  Securities trading;  Success;
                  Market shares;  Case studies;  Telecommunications systems;
                  Investment services;  Investment analysis;  Marketing;
                  United States;  Company specific/case studies
TITLE:          AP's online wire making strides.
AUTHOR:         Consoli, John.
PUBLICATION:    Editor & Publisher. May 3, 1997, v130n18, p. 12 (1 pages)
                ISSN: 0013-094X
ORGANIZATION:   Associated Press
ABSTRACT:       Louis Boccardi, Associated Press president and CEO, spent the
                  bulk of his address at the AP annual meeting proudly
                  profiling the news cooperative's 6-month-old Internet news
                  service for members, the Wire. In addition to written news
                  stories and photos, visitors can get access to audio news
                  updates from AP Network News and video clips from AP's APTV.
THESAURUS:      News wire services;  Service introduction;  Web sites;
                  Success;  United States;  Short article;
                  Publishing industry;  Product planning & development
TITLE:          Fear me not.
AUTHOR:         Fitzgerald, Mark.
PUBLICATION:    Editor & Publisher. May 3, 1997, v130n18, p. 11 (1 pages)
                ISSN: 0013-094X
ORGANIZATION:   Newspaper Association of America Microsoft Corp
ABSTRACT:       When Microsoft chairman Bill Gates spoke to the Newspaper
                  Association of America, he praised newspapers as potentially
                  strong players on the Internet. Gates told the audience not
                  to think of Microsoft as a primary competitor - the company
                  is not doing local news or classifieds but seeing where this
                  technology can go. New NAA chairman David Cox, the president
                  and CEO of Cowles Media Co., said Gates was clearly extending
                  a hand of friendship and trying to partner with newspapers.
                  However, it is still a fact that Microsoft has chosen to
                  enter areas that are competitive with newspapers, and it is
                  important to be cautious.
THESAURUS:      Newspapers;  Online information services;  Competition;
                  Industrywide conditions;  United States;
                  Publishing industry;  Software & computer services industry
TITLE:          HTTP gets a makeover : Resellers face rollout of HTTP 1.1.
AUTHOR:         Piven, Joshua.
PUBLICATION:    Computer Technology Review. Apr 1997, v17n4, p. 14 (1 pages)
                ISSN: 0278-9647
ABSTRACT:       While Hypertext Transfer Protocol (HTTP) 1.1 may sound like a
                  minor tweak, it is an important - and sorely needed revision.
                  The huge load currently placed on the network by millions of
                  control packets, the need for persistent connections between
                  clients and servers, and the desire to eliminate
                  bandwidth-hogging data retransmission are just a few of the
                  important issues that HTTP 1.1 seeks to address. There are 3
                  main elements of the HTTP 1.1 spec that will have a
                  significant impact on end user performance. These are
                  persistent connections, pipelining and advanced cache control
                  mechanisms.
THESAURUS:      Hypertext;  Protocol;  Specifications;  Internet;  Changes;
                  United States;  Telecommunications systems
TITLE:          Integrators juggling intranet plates.
AUTHOR:         Trowbridge, Dave.
PUBLICATION:    Computer Technology Review. Apr 1997, v17n4, p. 1,6+ (4 pages)
                ISSN: 0278-9647
ABSTRACT:       The simplicity and openness of Internet Protocol technologies
                  often makes Intranet development a bottom-up affair in
                  corporations, as computer-savvy workers use them to solve
                  their everyday problems. When properly managed, this is a
                  very efficient way to test new technologies on a departmental
                  level without much enterprise-wide risk. As a result, most
                  intranets, and their WAN cousins, extranets, grow like coral
                  reefs, by the gradual accretion and integration of existing
                  resources. Although this process generates more opportunities
                  for integrators, it also generates its own set of problems.
                  One of the most costly is the inefficient allocation of
                  network resources.
THESAURUS:      Intranets;  Technological change;  Systems integration;
                  Advantages;  Disadvantages;  Internet;  Protocol;
                  United States;  Telecommunications systems
TITLE:          What's in a name?
AUTHOR:         Oberndorf, Shannon.
PUBLICATION:    Catalog Age. May 1997, v14n5, p. 55-56 (2 pages)
                ISSN: 0740-3119
ORGANIZATION:
                  Gateway 2000 Sundance Catalog Co InterNIC Registration
                  Services
ABSTRACT:       Given the lack of a definitive Internet directory, an easily
                  remembered Web address is a must for cyber-merchants. But
                  some catalogers are finding that they cannot prevent other
                  companies from using a domain name similar to that of their
                  catalog. Catalogers' only recourse is to conduct a trademark
                  search on domain names before registering them and police the
                  Net for infringements.
THESAURUS:      URLs;  Mail order houses;  Litigation;  Infringement;
                  Prevention;  Short article;  United States;
                  Telecommunications systems;
                  Retail stores, includes groceries;  Litigation
TITLE:          Web-enabled solutions will proliferate.
PUBLICATION:    Chain Store Age. May 1997, v73n5, p. 242 (1 pages)
                ISSN: 1087-0601
ABSTRACT:       The proliferation of Web access will force vendors of
                  enterprise applications software to rewrite current packages
                  and plan future packages to function over the Web. The move
                  would make it much easier for retailers, suppliers and those
                  who shuffle goods between them to do their jobs quickly and
                  economically. Paul Wahl of SAP America said companies
                  striving to trim costs and time from the supply chain are
                  increasingly amenable to the idea of giving outside partners
                  access to their information.
THESAURUS:      Information dissemination;  Retailing industry;  Internet;
                  Applications;  Electronic commerce;
                  Telecommunications systems;  United States;
                  Retail stores, includes groceries
TITLE:          Shopping center presence grows on the Web.
PUBLICATION:    Chain Store Age. May 1997, v73n5, p. 102-104 (2 pages)
                ISSN: 1087-0601
ORGANIZATION:
                  Corporate Property Investors FAC Realty Inc Commercial Real
                  Estate On-line Inc
ABSTRACT:       More and more, individual centers and shopping center
                  management companies are establishing a presence on the
                  Internet. While some companies, such as TrizecHahn Centers,
                  have established elaborate sites using in-house staff, others
                  are choosing to outsource their Web site operations. Factory
                  outlet center developer FAC Realty actually has established 2
                  sites, one for customers, another for leasing its properties.
                  FAC Realty (www.factorystores.com, www.facrealty.com)
THESAURUS:      Web sites;  Shopping centers;  Real estate companies;
                  Web sites;  Retailing industry;  Manycompanies;
                  Distribution;  Real estate industry;
                  Retail stores, includes groceries;  United States
TITLE:          Baby steps.
AUTHOR:         Hayes, Frank.
PUBLICATION:    Computerworld. May 12, 1997, v31n19, p. 85-87 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:   Corel Corp
ABSTRACT:       Corel Corp.'s Corel Office for Java, currently in beta testing,
                  is reviewed. Office for Java consists of scaled-down versions
                  of the WordPerfect word processor, Quattro Pro spreadsheet,
                  Corel Presentations, a calendar, and an address book. The
                  applications are electronic mail-enabled and can be launched
                  from a user's desktop or within a World Wide Web browser. In
                  a test using Netscape Navigator 3.01, Office for Java could
                  not read or save local files; it functioned as if it had been
                  downloaded from a Web server. Under Internet Explorer 3.0,
                  the suite could load and save files, but the word processor
                  crashed when a document grew longer than a page. Another
                  problem is that the suite lacks critical business features in
                  its word processor, spreadsheet, and presentation package.
                  The lack of business features makes the suite unusable in an
                  office context.
THESAURUS:      Product testing;  Software reviews;  Data base management;
                  Java;  Performance evaluation;
                  Product planning & development;  Software & systems;
                  United States;  Canada
TITLE:          ActiveX!
AUTHOR:         Bothe, Stefan R.
PUBLICATION:    Computerworld. May 12, 1997, v31n19, p. 81-82 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:   Microsoft Corp Sun Microsystems Inc
ABSTRACT:       Microsoft Corp.'s ActiveX and Sun Microsystems Inc.'s Java are
                  compared and contrasted. ActiveX components can be written in
                  C++ and several other languages and visual presentation
                  environments. The language independence of ActiveX lets
                  companies avoid the redundancy of building and maintaining a
                  separate Internet extension that multiplies the complexities
                  and maintenance issues of existing client/server modules. At
                  FlexiInternational, ActiveX Controls expose the same methods
                  that are used in the company's applications through reuse of
                  its financial class libraries. Had such an extension been
                  written in Java, developers and customers would need to
                  maintain and synchronize the deployment of 2 sets of source
                  code written in 2 languages. The
                  change-it-once-and-change-it-everywhere advantage of object
                  orientation would be neutralized.
THESAURUS:      Programming languages;  Java;  Object oriented programming;
                  Internet;  Advantages;  Disadvantages;  Software & systems;
                  United States
TITLE:          Web firms eye suit on link policies.
AUTHOR:         Wagner, Mitch.
PUBLICATION:    Computerworld. May 12, 1997, v31n19, p. 61-63 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:   Microsoft Corp Ticketmaster Corp Total News
ABSTRACT:       Disputes involving who can link to a commercial site on the
                  World Wide Web pit commercial interests against traditional
                  Internet values that encourage the free flow of information
                  online. Commercial sites say they are not trying to prevent
                  links, they just do not like the way some sites seem to
                  acquire information - and sell advertising to go along with
                  it - in the course of building links. The most recent, most
                  high-profile conflict is a lawsuit by Ticketmaster Corp.
                  against Microsoft Corp. over links in Microsoft's Seattle
                  Sidewalk community directory that linked to pages deep within
                  the Ticketmaster site, rather than to the home page.
                  Microsoft denies any wrongdoing.
THESAURUS:      Litigation;  Web sites;  Connectivity;  Problems;
                  Electronic commerce;  Litigation;
                  Telecommunications systems;  United States
TITLE:          Prediction : Microsoft Office for Java.
AUTHOR:         Hayes, Frank.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 127 (1 pages)
                ISSN: 0010-4841
ORGANIZATION:   Microsoft Corp
ABSTRACT:       A commentary discusses Microsoft's treatment of ActiveX, and
                  the predominance of Java on the Internet. The remedy for
                  Microsoft is Office for Java.
THESAURUS:      Java;  Market strategy;  Product acceptance;
                  Software industry;  United States;  Short article;
                  Software & systems;  Marketing;
                  Software & computer services industry
TITLE:          Hotels seek to answer needs of business traveler.
AUTHOR:         Blodgett, Mindy.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 67-68 (2 pages)
                ISSN: 0010-4841
ABSTRACT:       From basic requirements such as mutliple telephone lines and
                  data ports to high-speed Internet access, hotels in the past
                  year have evolved more services aimed at answering the myriad
                  information technology needs of business travelers.
THESAURUS:      Hotel chains;  Business travel;  Customer services;
                  Information technology;  United States;
                  Hotel & restaurant industries;  Public relations;
                  Communications & information management
TITLE:          Servers slow spoofs, spam.
AUTHOR:         Cole-Gomolski, Barb.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 59-60 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:   Software-com Inc
ABSTRACT:       Internet mail server vendors, including Microsoft Corp. and
                  Lotus Development Corp., are developing server technology
                  that may help IS managers curb common e-mail abuses such as
                  spamming and spoofing. In May 1997, Software.com Inc. will
                  release Post.Office Version 3.0, which can stop spammers from
                  making it appear that other users' servers are the source of
                  junk mail. The update also lets systems managers block mail
                  from certain addresses.
THESAURUS:      Servers;  Electronic mail systems;  Mailings;
                  Problem solving;  Computer upgrading;  Manyproducts;
                  Manycompanies;  United States;  Software & systems
TITLE:          OS/2 utilities use the Web.
AUTHOR:         Schindler, Esther.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 59,62 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:
                  Revolutionary Software Inc Emtec Innovative Software FX
                  Communications
ABSTRACT:       Revolutionary Software Inc.'s InterCom, Emtec Innovative
                  Software's Network Suite, and FX Communications' InJoy OS/2
                  Internet utilities are reviewed. InterCom is a beautifully
                  crafted, OS/2-based Internet telephone application. An FTP
                  client and gopher client are included with Network Suite.
                  While both do an adequate job, Emtec's newsreader, built into
                  this comprehensive Internet utility suite, is useful to keep
                  up with Usenet. InJoy is a flexible and reliable Internet
                  dial-up connection tool that is well worth the money. It
                  supports 32-bit Point-to-Point Protocol connections, 32-bit
                  compressed Serial Line Internet Protocol connections, full
                  terminal mode capability, dial-on-demand, and IP
                  masquerading.
THESAURUS:      Software reviews;  Software utilities;  Internet;
                  Connectivity;  Manycompanies;  Manyproducts;  United States;
                  Software & systems;  Product specific treatment
TITLE:          Virus battle spreads to enterprise.
AUTHOR:         Machlis, Sharon.
                Cole-Gomolski, Barb.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 59-60 (2 pages)
                ISSN: 0010-4841
ABSTRACT:       Increasingly, vendors are offering antivirus scanning at
                  multiple points on a network to prevent data destruction and
                  keep staff from having to clean machines that become
                  infected. In May 1997, Symantec Corp. will announce Norton
                  AntiVirus for Firewalls, which will scan for malicious code
                  that might come in via the Internet. It joins other products
                  designed for e-mail servers from Cheyenne Software, Dr.
                  Solomon's Software, McAfee Associates Inc., and Trend Micro
                  Devices Inc.
THESAURUS:      Enterprisewide computing;  Computer viruses;  Trends;
                  Manycompanies;  Manyproducts;  United States;
                  Telecommunications systems;  Security Management
TITLE:          Nokia plans cellular PDA devices.
AUTHOR:         McKay, Niall.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 43 (1 pages)
                ISSN: 0010-4841
ORGANIZATION:   Nokia Telecommunications
ABSTRACT:       Nokia Telecommunications Corp. is developing the Nokia 9000
                  Communicator, a combined mobile cellular telephone and
                  personal digital assistant. The company's new Smart Messaging
                  technology will enable Internet access from standard Global
                  Systems for Mobile Communications cellular phones with Short
                  Messaging Service.
THESAURUS:      Personal digital assistants;  Cellular telephones;
                  Product development;  Internet;  Service introduction;
                  United States;  Hardware;  Product planning & development;
                  Short article;  Broadcasting & telecommunications industry;
                  Product specific treatment
TITLE:          Social security site shutdown sparks debate.
AUTHOR:         Machlis, Sharon.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 20 (1 pages)
                ISSN: 0010-4841
ORGANIZATION:   Social Security Administration
ABSTRACT:       In one way or another, any organization that holds sensitive
                  data has to face the issues that recently prompted lawmakers
                  to urge a shutdown of a Social Security Administration (SSA)
                  World Wide Web service. An SSA Web server that provided
                  personalized earnings and benefits records to American
                  taxpayers over the Internet sparked concerns that snoops
                  could easily access someone else's records. The service was
                  suspended while the agency, at congressional request, holds a
                  series of public hearings beginning May 5, 1997 with computer
                  security and privacy experts, as well as consumers.
THESAURUS:      Government agencies;  Web sites;  Computer security;
                  Access control;  Congressional investigations;
                  United States;  Telecommunications systems;
                  Security Management;  Public sector organizations
TITLE:          Free virus screening offered to Web surfers.
AUTHOR:         Machlis, Sharon.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 14 (1 pages)
                ISSN: 0010-4841
ORGANIZATION:   Trend Micro Devices Inc
ABSTRACT:       Starting on May 5, 1997, World Wide Web surfers can get a free
                  virus checkup over the Internet by connecting to
                  housecall.antivirus.com. An ActiveX component will download
                  to the user's machine to look over a floppy disk, hard drive
                  and even scan network connections for common viruses and
                  remove them. Operated by Trend Micro Inc., the new site is
                  mostly an interesting demonstration for now. However, the
                  company hopes to use similar techniques over corporate
                  intranets to screen systems for viruses.
THESAURUS:      Web sites;  Computer viruses;  Diagnostics;
                  Service introduction;  United States;  Security Management;
                  Telecommunications systems;  Product planning & development
TITLE:          Show-goers will find gigabit galore.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 9 (1 pages)
                ISSN: 0010-4841
ORGANIZATION:   Foundry Networks Inc Extreme Networks Inc Netscape
                  Communications Corp Compuware Corp Cisco Systems Inc
ABSTRACT:       At Networld/Interop '97 in May 1997, vendors will showcase
                  high-speed access equipment for wide-area networks, network
                  management tools and Internet wares. Foundry Networks Inc.
                  will announce NetIron 16, a Gigabit Ethernet switch pair that
                  routes 7 million packet/sec. Extreme Networks Inc. will
                  announce an 8-port Gigabit Ethernet switch with a 17.5G
                  bit/sec switching core. Netscape Communications Corp. will
                  reveal plans for a new version of its Directory Server, which
                  will let users build global directories that span the
                  Internet and extranets. Compuware Corp. will enhance its
                  EcoScope. Cisco Systems Inc. will announce a family of
                  switching products that will save users money by funneling
                  voice and data traffic from multiple LANs to one or 2
                  high-speed WAN links.
THESAURUS:      Network switching;  Ethernet;  High speed;
                  Network management systems;  Product introduction;
                  Network directories;  Manycompanies;  Manyproducts;
                  United States;  Telecommunications systems;
                  Software & systems;  Product specific treatment
TITLE:          Bay, Novell place bets in Las Vegas.
AUTHOR:         Wallace, Bob.
                DiDio, Laura.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 8 (1 pages)
                ISSN: 0010-4841
ORGANIZATION:   Novell Inc Bay Networks Inc
ABSTRACT:       At the Networld/Interop '97 show in May 1997, Bay Networks Inc.
                  is introducing a new networking vision that it hopes will
                  help retain existing users and win new ones. Novell Inc. is
                  introducing Border Services, an integrated package of
                  Internet/intranet services. Bay CEO David House is expected
                  to detail Bay's new networking vision and strategy, called
                  Adaptive Networking. Novell will detail Border Services,
                  which includes firewall and proxy server caching capabilities
                  and coming Wolf Mountain clustering technology.
THESAURUS:      Internet;  Intranets;  Network management systems;
                  Product introduction;  United States;
                  Telecommunications systems;  Software & systems;
                  Product specific treatment
TITLE:          Off-line business reversals can undercut or spike online
                  projects.
AUTHOR:         Wagner, Mitch.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 6 (1 pages)
                ISSN: 0010-4841
ORGANIZATION:   Express Inc
ABSTRACT:       Saying it needed to focus on its ailing core business of mall
                  stores, women's clothing retailer Express, once a showcase
                  site for Internet commerce, has stopped offering sales online
                  after just 7 months. Express officials maintain that the
                  company's online effort was a success. It was very
                  educational, and it met revenue goals. Express' parent
                  company, The Limited Inc. - which also owns Victoria's Secret
                  - has been beset by financial problems at its women's apparel
                  chains and earlier in 1997 announced plans to shut down 200
                  stores nationwide.
THESAURUS:      Retail stores;  Financial performance;  Electronic commerce;
                  Shutdowns;  United States;
                  Retail stores, includes groceries;
                  Telecommunications systems;  Investment analysis
TITLE:          Users complain about pain of more domains.
AUTHOR:         Hamblen, Matt.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 3 (1 pages)
                ISSN: 0010-4841
ABSTRACT:       Some business users see an international accord to bring 7 more
                  domain names to the Internet as a prescription for chaos. The
                  confusion it may cause may mean more business for World Wide
                  Web search firms and directory services. It also could be a
                  boon for the trademark attorneys hired to settle disputes
                  about uniform resource locators. However, a spokesman for MCI
                  Communications Corp., which was one of the 56 signers of the
                  International Ad Hoc Committee accord in Geneva, said the
                  pact will mean fewer squabbles over names and will increase
                  the supply of available names.
THESAURUS:      Internet;  Name changes;  Committees;  Problems;  End users;
                  United States;  Telecommunications systems
TITLE:          Remote users fight to dial in.
AUTHOR:         Blodgett, Mindy.
                Girard, Kim.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 0_1,16 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:
                  Lotus Development Corp NYNEX Corp Data Race Inc AtHome Corp
                  US Robotics Inc
ABSTRACT:       As more employers work from home at least part of the time,
                  they are becoming increasingly frustrated with the lack of
                  technological advances in telecommuting. Lotus Development
                  Corp. has built a private network with Nynex Corp. and
                  Westell Technologies Inc. to bring Asymmetrical Digital
                  Subscriber Line (ADSL) to 51 Lotus telecommuters who live
                  within 3.5 miles of headquarters. Other technology and
                  product developments include: 1. Be There, a remote access
                  system from Data Race Inc. that recreates the user's desktop
                  interface on laptop, 2. and agreement between @Home Network,
                  which offers Internet access packages to businesses, and
                  Teleport communications Group Inc. to provide remote access
                  via fiber-optic networks, and 3. a low-end router from US
                  Robotics Corp. that gives users near ISDN speeds over analog
                  lines.
THESAURUS:      Remote computing;  Product introduction;
                  Service introduction;  Manycompanies;  Manyproducts;
                  Trends;  Technological change;  Problems;
                  Digital subscriber line;  Private networks;  United States;
                  Telecommunications systems;  Product specific treatment;
                  Research & development
TITLE:          Novell blitz will try to restore glitz.
AUTHOR:         DiDio, Laura.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 0_1,125 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:   Novell Inc
ABSTRACT:       Novell Inc. has planned a spring product blitz and strategic
                  road map announcement for May 19, 1997 at New York's Solomon
                  R. Guggenheim Museum. Novell CEO Eric Schmidt will outline
                  short-term product introduction and a road map for Novell's
                  Java, Internet and intranet initiatives. Novell hopes to
                  enhance its existing operating system, provide business with
                  greater network reliability and scalability and polish the
                  company's tarnished image among customers.
THESAURUS:      Computer industry;  Product lines;  Product introduction;
                  Market strategy;  Customer services;  United States;
                  Computer industry;  Marketing;  Public relations
TITLE:          Suits attack Web fundamentals.
AUTHOR:         Wagner, Mitch.
PUBLICATION:    Computerworld. May 5, 1997, v31n18, p. 0_1,125 (2 pages)
                ISSN: 0010-4841
ORGANIZATION:   Microsoft Corp Ticketmaster Corp
ABSTRACT:       Central to a handful of ongoing lawsuits, including litigation
                  between Ticketmaster Corp. and Microsoft Corp., are 2 issues:
                  1. whether a Web site administrator must remove a link after
                  being asked to do so by the site's owners, and 2. whether a
                  site owner can direct how a link is presented on a connecting
                  site. Depending on how the courts rule, site administrators
                  might be required to ask permission before linking to another
                  site, which some fear might drastically reduce the free flow
                  of information on the Internet.
THESAURUS:      Hypertext;  Litigation;  Trends;  Web sites;
                  Systems management;  Marketing agreements;  Problems;
                  United States;  Telecommunications systems;  Legislation
TITLE:          Keeping the faith.
AUTHOR:         Wheelwright, Geof.
PUBLICATION:    Communications International. Jan 1997, v24n1, p. 53-54 (2
                  pages)
                ISSN: 0305-2109
ABSTRACT:       Despite the many and varied demands of deploying and selling
                  ADSL, it appears that a growing number of companies are
                  slowly rising to the challenge. In turn, telcos are starting
                  to exploit the hardware and market opportunities represented
                  by high-speed Internet access over copper wire. According to
                  the Yankee Group, an industry research group, ADSL is set to
                  become the darling of those looking for low-cost ways to
                  implement high-speed Internet solutions. According to Garrick
                  Case of Performance Telecom, digital subscriber line will
                  provide telcos with the trump card they need to compete
                  effectively - it is a cable modem killer.
THESAURUS:      Digital subscriber line;  Telecommunications industry;
                  Technological planning;  Competition;  Trends;
                  United States;  Telecommunications systems;  Broadcasting &
                  telecommunications industry
TITLE:          Managing the future of ADSL.
AUTHOR:         Hunter, Philip.
PUBLICATION:    Communications International. Jan 1997, v24n1, p. 37-40 (3
                  pages)
                ISSN: 0305-2109
ABSTRACT:       Emerging ADSL services bring fresh management challenges to
                  telecommunications companies, not least of which is how to
                  integrate the new circuits with the existing network
                  infrastructure. The answer to whether telecommunications
                  companies want 10BaseT, Ethernet, 100BaseT, ATM, or frame
                  relay depends partly on what infrastructure the telco already
                  has. With an existing cell switching core, it makes sense to
                  use ATM, or possibly frame relay if the latter is already
                  supported as an access method. However, if the main purpose
                  of the ADSL access network is to provide high speed Internet
                  connections, then it may be preferable to concentrate the
                  incoming IP traffic via an Ethernet switch onto a
                  conventional IP router.
THESAURUS:      Telecommunications industry;  Digital subscriber line;
                  Network operating systems;  Integration;
                  Technological change;  Trends;  United States;  Broadcasting
                  & telecommunications industry;  Software & systems
TITLE:          An inspector calls.
AUTHOR:         Scales, Ian.
PUBLICATION:    Communications International. Jan 1997, v24n1, p. 29 (1 pages)
                ISSN: 0305-2109
ORGANIZATION:   Ipsilon Networks Inc
ABSTRACT:       US network technology company, Ipsilon, is one of the few to
                  tackle the Internet/intranet bandwidth crunch. Ipsilon's
                  solutions blend ATM technologies into the existing Internet
                  infrastructure, rather than requiring wholesale change.
                  Ipsilon was formed by Tom Lyon in 1994 to champion Internet
                  Protocol (IP) switching, which introduces ATM to an IP
                  environment where it is needed to support large or
                  time-sensitive data flows while protecting the huge
                  investment in connectionless infrastructure and applications.
THESAURUS:      Computer industry;  Internet;  Intranets;
                  Asynchronous transfer mode;  Technological change;
                  Corporate profiles;  United States;
                  Software & computer services industry;
                  Telecommunications systems;  Company specific/case studies
TITLE:          Much ado about nothing.
AUTHOR:         Savarnejad, Atoosa.
PUBLICATION:    Communications International. Jan 1997, v24n1, p. 22 (1 pages)
                ISSN: 0305-2109
ABSTRACT:       Internet usage is growing at a phenomenal rate and somebody has
                  to pay for its maintenance and upkeep. Pacific Telesis, the
                  holding company for west coast RBOC Pacific Bell, is urging
                  the Federal Communications Commission to drop what is calls
                  an outdated regulation that protects Internet Service
                  Providers against paying for connection time. At Wescon/96,
                  Pacific Telesis Enterprises CEO Michael Fitzpatrick told
                  attendees that it was time for the government to rescind its
                  13-year-old regulation exempting Enhanced Service Providers,
                  of which ISPs are members, from network access charges. It is
                  time to normalize these companies' - which include Compuserve
                  and America Online - share of the nation's infrastructure
                  burden, said Fitzpatrick.
THESAURUS:      Federal regulation;  Fees & charges;
                  Internet service providers;  Problems;  United States;
                  Regulation;  Broadcasting & telecommunications industry
TITLE:          US wakes up to SMDS.
AUTHOR:         Bee, Adrianne.
PUBLICATION:    Communications International. Jan 1997, v24n1, p. 19 (1 pages)
                ISSN: 0305-2109
ABSTRACT:       According to a study from International Data Corp. (IDC) and
                  the SMDS Interest Group, there has been a 30% increase in the
                  number of US companies using the connectionless data service
                  between January 1996 and June 1996. During the same period,
                  IDC found there was a 135% increase in switched multimegabit
                  data serviced (SMDS) port installation, with over 7,000 ports
                  in place within the 600 US companies that now use the
                  technology. According to Amie White of IDC, because of its
                  multicasting capabilities, SMDS provides services for those
                  companies with multiple locations that are not catered for as
                  well as by frame relay services.
THESAURUS:      Electronic switching systems;  Digital switching;  Internet;
                  Trends;  United States;
                  Broadcasting & telecommunications industry;
                  Telecommunications systems
TITLE:          Keeping the supply lines open.
AUTHOR:         Daniels, Guy.
                Warwick, Martyn.
PUBLICATION:    Communications International. Jan 1997, v24n1, p. 16 (1 pages)
                ISSN: 0305-2109
ORGANIZATION:   Alcatel
ABSTRACT:       Following the abject failure of most of the video-on-demand
                  trials around the world, ADSL (asymmetric digital subscriber
                  line) seemed destined for the scrap-heap until the arrival of
                  the Internet. The dramatic growth of the Internet, with the
                  resulting demand for high-speed access, gave ADSL an
                  unexpected lease on life. ADSL trials have been under way for
                  some time, but a trial is not a commercial rollout. For
                  manufacturers to make profits, there must be volume sales.
                  The US Joint Procurement Consortium recently gave the
                  technology a shot-in-the-arm by awarding a substantial
                  contract to Alcatel for the supply of ADSL access equipment.
THESAURUS:      Information technology;  Digital subscriber line;
                  Digital transmission;  Telephone service;
                  Purchasing contracts;  Trends;  United States;  Broadcasting
                  & telecommunications industry;  Telecommunications systems;
                  Purchasing
TITLE:          Asia asserts its independence.
AUTHOR:         Shetty, Vineeta.
PUBLICATION:    Communications International. Jan 1997, v24n1, p. 8-9+ (4
                  pages)
                ISSN: 0305-2109
ABSTRACT:       Confidence is high that Internet traffic will overtake
                  telephony traffic on the world's switched digital networks by
                  the end of the decade. However, while the Internet is daily
                  becoming more of an opportunity for telcos, it also poses
                  some distinct threats. Growth of the Internet, for example,
                  varies by region, and, at present, the Asia Pacific is the
                  area of fastest development. Carl Silva of Bellcore says that
                  the years of 1996 to 1998 will show 3-fold growth in users -
                  up from 2 million to 6 million. One of the main reasons for
                  such dramatic growth is Asian demographics: some 50% of the
                  regional population is under the age of 25, the dominant age
                  of Internet users. However, the existing infrastructure is
                  inadequate and national and international networks have
                  struggled to keep pace with the huge growth in Internet
                  usage. The scarcity in backbone capacity across the Pacific
                  is slowing access speeds, causing delays in connections, and
                  resulting in traffic congestion.
THESAURUS:      Telecommunications industry;  Internet service providers;
                  Business growth;  Internet;  Problems;
                  Technological planning;  Geographic profiles;
                  Asia & the Pacific;
                  Broadcasting & telecommunications industry;
                  Telecommunications systems
TITLE:          Wireless Internet.
AUTHOR:         Edwards, Morris.
PUBLICATION:    Communications News. Apr 1997, v34n4, p. 58-59 (2 pages)
                ISSN: 0010-3632
ORGANIZATION:   ARDIS Co RAM Mobile Data Inc Metricom Inc WinStar
                  Communications Inc Advanced Radio Telecom Corp
ABSTRACT:       On the surface, wireless connections seem poorly suited to
                  Internet access because of their limited speed and awkward
                  pricing structure, but the lure of untethered computing or
                  vendor ingenuity should never be underestimated. Suppliers of
                  smart phones, pagers, and personal digital assistants are
                  poised to introduce next-generation models to tap into the
                  growing demand for anytime, anywhere access to the Internet,
                  e-mail, and corporate databases and Web sites. At the same
                  time, cellular carriers are upgrading their wireless data
                  capabilities to meet competition from the emerging personal
                  communications services networks and plan-ned satellite
                  services, as well as existing wireless carriers and several
                  start-ups. The future of wireless networking for a number of
                  companies and in several areas is considered.
THESAURUS:      Wireless communications;  Market potential;  Internet;
                  Product development;  Competition;  Manycompanies;
                  Manyproducts;  United States;
                  Broadcasting & telecommunications industry;
                  Telecommunications systems;  Product planning & development
TITLE:          Electronic commerce : A time to sell.
AUTHOR:         Dern, Daniel.
PUBLICATION:    Communications News. Apr 1997, v34n4, p. 22 (1 pages)
                ISSN: 0010-3632
ABSTRACT:       To date, sales consummated over the Internet represent only a
                  fraction of the total sales per day, consumer or
                  business-to-business. However, it is becoming more
                  significant every day. Companies should look at using their
                  Web sites not just as an online info-kiosk, literature rack,
                  and fax-back system, but also as part of their sales
                  fulfillment process. To go from an "infomercial" Web site to
                  a commerce site, companies first need a commerce server that
                  includes more security features and other features necessary
                  for online selling. The sites need commerce applications that
                  interface to the company's inventory and shipping systems.
                  These systems also must interface with the company's EDI and
                  accounting systems, and to any 3rd-party payment
                  authentication systems. Companies also will want ways to
                  route and process queries, complaints, requests, and
                  specialty orders. In addition, they have to think about
                  authentication.
THESAURUS:      Electronic commerce;  Sales;  Web sites;  Information systems;
                  Guidelines;  United States;  Telecommunications systems;
                  Sales & selling;  Guidelines
TITLE:          Saving with international Internet faxing.
PUBLICATION:    Communications News. Apr 1997, v34n4, p. 16 (1 pages)
                ISSN: 0010-3632
ORGANIZATION:   FaxLine International
ABSTRACT:       As Fortune 500 companies find up to half of their phone charges
                  going toward international faxing, they have begun looking at
                  ways to reduce those costs. FaxLine International, which
                  manages faxing, realized that an Internet fax service could
                  offer those companies a more cost-effective communications
                  solution. FaxLine decided to establish a global network of
                  servers providing Internet faxing services to companies and
                  individuals, allowing clients to send their faxes from a fax
                  machine, e-mail, application, or Web site. With Internet fax
                  software, companies are able to detour their faxes from long
                  distance PSTN connections onto the Internet, where a server
                  at the receiving end then forwards them to the intended fax
                  machines. In this scenario, only 2 local calls are made
                  instead of the one international call.
THESAURUS:      Corporate profiles;  Facsimile transmission;  Internet;
                  Cost reduction;  Multinational corporations;  United States;
                  Company specific/case studies;
                  Broadcasting & telecommunications industry;
                  Multinational corporations
TITLE:          For auto finance specialists it's a whole new ball game.
PUBLICATION:    ABA Banking Journal. Apr 1997, v89n4, p. 50-53 (3 pages)
                ISSN: 0194-5947
ABSTRACT:       Nationally, marketing for automobiles via the Internet is quite
                  new, and sales are not yet a significant number. However, the
                  potential is dramatic, and both automobile dealers and the
                  lenders who finance them have to take account of this. The
                  Internet instantly provides a nationwide sales territory, and
                  new franchising concepts are bound to develop. In the past 2
                  years, used-car superstores have caused a lot of hoopla and
                  at least some controversy. In unsettled times, a common
                  phenomenon is the so-called flight to quality, where people
                  shift their business to the biggest, most reliable names, and
                  away from the smaller, less tested, and more marginal ones.
                  In this dawning age of marketing via the Internet, which
                  promises to revamp a lot of long-standing relationships and
                  arrangements, something similar could happen in financing
                  dealers, where economies of scale, high-cost technology, and
                  specialized product knowledge may all come into play.
THESAURUS:      Automobile dealers;  Market strategy;  Automobile loans;
                  Industrywide conditions;  United States;
                  Retail stores, includes groceries;  Retail banking services;
                  Marketing
TITLE:          Selling policies online can save 60%.
PUBLICATION:    Best's Review (Life/Health). Apr 1997, v97n12, p. 89 (1 pages)
                ISSN: 0005-9706
ABSTRACT:       According to a study by management consultants Booz-Allen &
                  Hamilton Inc., the Internet offers insurers the ability to
                  save more than 60% over the life of a customer, but few seem
                  eager to take full advantage of the technology.
THESAURUS:      Insurance industry;  Internet;  Electronic commerce;
                  Cost reduction;  Short article;  United States;  Marketing;
                  Insurance industry
TITLE:          Grander role seen for Java language.
AUTHOR:         Sharples, Hadley.
PUBLICATION:    Graphic Arts Monthly. May 1997, v69n5, p. 90 (1 pages)
                ISSN: 1047-9325
ORGANIZATION:   Sun Microsystems Inc
ABSTRACT:       While Java will likely transform the Internet, it also promises
                  to change the landscape of corporate computing. Java will
                  play a key role in the new network computer, the NC, also
                  called a "thin client," described as a streamlined computer
                  that exploits the network server for much of its processing
                  power, storage, content, and administration.
THESAURUS:      Software industry;  Predictions;  Java;  Computer networks;
                  United States;  Software & computer services industry
TITLE:          Using the Internet to transmit files.
AUTHOR:         Schneider, Mary Lee.
PUBLICATION:    Graphic Arts Monthly. May 1997, v69n5, p. 88-89 (2 pages)
                ISSN: 1047-9325
ABSTRACT:       The next phase of adopters of Internet-based printing solutions
                  will be customers who can use these solutions for
                  transmitting relatively small files, such as revisions to
                  pricing or last-minute merchandise changes for a catalog. In
                  addition, customers who are paying a premium for a dedicated
                  line and using it infrequently will soon be swayed by the
                  flexibility and cost efficiency of Internet-based solutions.
                  One option is to use a page such as First Class, a front-end
                  interface for transmission via the Internet.
THESAURUS:      Printing industry;  Internet;  Data transmission;
                  Predictions;  Trends;  United States;  Publishing industry;
                  Telecommunications systems
TITLE:          Sun brews Java as Internet language.
AUTHOR:         Wilken, Earl.
PUBLICATION:    Graphic Arts Monthly. May 1997, v69n5, p. 87 (1 pages)
                ISSN: 1047-9325
ORGANIZATION:   Sun Microsystems Inc
ABSTRACT:       For those industry executives who are tracking the Internet,
                  Java is being advanced by Sun Microsystems as a broad
                  language - perhaps even a universal one - for the Internet.
THESAURUS:      Software industry;  Internet;  Product development;  Java;
                  United States;  Software & computer services industry;
                  Telecommunications systems;  Product planning & development
TITLE:          The taste of defeat.
AUTHOR:         Savitz, Eric J.
PUBLICATION:    Barron's. May 19, 1997, v77n20, p. 12 (1 pages)
                ISSN: 1077-8039
ABSTRACT:       As the Internet endures, so do the fears of skeptic Bob
                  Metcalfe, even though he has already eaten his words. A year
                  ago Metcalfe had predicted the Internet would
                  catastrophically collapse. The Internet did not meet his
                  prediction of a "gigalapse," which Metcalfe defines as a loss
                  of Internet access for a billion or more hours of potential
                  on-line usage.
THESAURUS:      Internet;  Predictions;  Catastrophes;  United States;
                  Telecommunications systems
TITLE:          Use the Internet!
PUBLICATION:    American Salesman. Apr 1997, v42n4, p. 29-30 (2 pages)
                ISSN: 0003-0902
ABSTRACT:       Maury Kauffman of The Kauffman Group recommends the following
                  to keep international FAXing costs at a minimum: 1. FAX at
                  night when telecommunications rates are lower. 2. Do not use
                  a cover page unless absolutely necessary. 3. Do not FAX
                  graphics or photos. 4. Consider Internet FAXing. Hiring an
                  Internet FAX bureau is the easiest and most trusted technique
                  to send FAXs via the Internet.
THESAURUS:      Facsimile transmission;  International;  Guidelines;
                  Cost control;  United States;  International;
                  Telecommunications systems;  Guidelines
TITLE:          Thinking about getting on the Internet?
AUTHOR:         Flannery, Liam.
PUBLICATION:    Accountancy Ireland. Apr 1997, v29n2, p. 31-32 (2 pages)
                ISSN: 0001-4699
ABSTRACT:       A basic, simple-language introduction to the Internet is
                  provided, including information on electronic mail, the World
                  Wide Web, and web site development. The Internet is made up
                  of networks or collections of millions of computers around
                  the world all linked together and talking to each other.
                  Several things are required to access the Internet,
                  including: 1. a PC, 2. a modem, 3. a telephone line, and 4. a
                  dial-up account with an Internet service provider.
THESAURUS:      Telecommunications systems;  Western Europe;  Internet;
                  Electronic mail systems;  World Wide Web
TITLE:          Office 97--The Internet and a whole lot more!
AUTHOR:         Fulford, James.
PUBLICATION:    Accountancy Ireland. Apr 1997, v29n2, p. 26-28 (3 pages)
                ISSN: 0001-4699
ORGANIZATION:   Microsoft Corp
ABSTRACT:       Microsoft's Office 97 software suite was released recently, and
                  it has already received much acclaim, winning the prestigious
                  Best of Show award at the Comdex '96 show. Among other uses,
                  the suite allows users to produce documents, including
                  spreadsheets and word-processing reports, and then publish
                  them directly on the World Wide Web. The suite includes the
                  following programs: 1. Excel, 2. Word, 3. Access, 4.
                  PowerPoint, and 5. Outlook.
THESAURUS:      Product specific treatment;  Western Europe;
                  Software & systems;  Software reviews;  Software packages;
                  Internet
TITLE:          The Internet : Technology and trends.
AUTHOR:         Palmer, Robert B.
PUBLICATION:    Vital Speeches of the Day. May 1, 1997, v63n14, p. 444-448 (5
                  pages)
                ISSN: 0042-742X
ABSTRACT:       As Internet standards and technology become more robust and
                  pervasive, as issues surrounding bandwidth and security are
                  resolved, and as new kinds of Internet access devices are
                  developed and deployed, the Internet will undoubtedly become
                  the universal computing platform of choice. The next
                  generation Internet will require next generation technology
                  and 3 technology trends will provide the support and
                  reliability needed for exponential Internet growth: 64-bit
                  computing, high-speed networking, and robust Internet
                  standards. As the Internet becomes the dominant business
                  platform in computing, changes are foreseen in the 4 broad
                  areas of globalization, virtualization, disintermediation and
                  velocity. However, technology alone will not allow us to
                  realize the potential of the Internet; it is the application
                  of that technology to new, innovative, and thoughtful uses
                  that will create economic and social value.
THESAURUS:      Internet;  Technological change;  Trends;  Predictions;
                  Globalization;  Business community;
                  Telecommunications systems;  International;  Marketing
TITLE:          Web servers in embedded systems enhance user interaction.
AUTHOR:         Quinnell, Richard A.
PUBLICATION:    EDN. Apr 10, 1997, v42n8, p. 61-68 (6 pages)
                ISSN: 0012-7515
ABSTRACT:       Explosive Internet growth has generated fallout beneficial to
                  embedded-system developers. The technology that makes the
                  World Wide Web so popular can provide embedded systems with a
                  rich but inexpensive user interface and can simplify
                  connections to remote equipment. The trick is to pick the
                  right match for system needs. An embedded Web server can
                  source system-status information and accept configuration
                  data, software updates, and control commands.
THESAURUS:      Internet;  Web browser;  User interface;  Software;
                  Manycompanies;  Servers;  Hardware;  Software & systems
                Full text of this article is available on the BPO system in
                  Jackson Library.
TITLE:          A virtual prototype.
PUBLICATION:    Training & Development. May 1997, v51n5, p. 33 (1 pages)
                ISSN: 1055-9760
ORGANIZATION:   Andersen Consulting
ABSTRACT:       Prairie, a prototype of a virtual organization, was developed
                  originally to help Andersen Consulting's Center for Strategic
                  Research (CSTaR) show its clients how businesses and
                  organizations might work in the future. The researchers at
                  CSTaR knew that basic Internet connections can link dispersed
                  workers and help information flow. What they sought, however,
                  were ways to foster interaction and social meetings in a
                  virtual space. For example, at Prairie, every community had
                  an area called commons, where people could meet casually in a
                  virtual environment.
THESAURUS:      Virtual corporations;  Research;  Corporate culture;
                  United States;  Organizational behavior;
                  Telecommunications systems
TITLE:          @ work.
AUTHOR:         Cohen, Sacha.
PUBLICATION:    Training & Development. May 1997, v51n5, p. 26-28 (3 pages)
                ISSN: 1055-9760
ABSTRACT:       Webcrawler (http://www.webcrawler.com), Infoseek
                  (http://www.infoseek.com), and Excite (http://www.excite.com)
                  are search tools that can make the Web more manageable. Each
                  has its strengths and weaknesses. Tips on using the 3 search
                  tools are provided.
THESAURUS:      Internet;  Search engines;  Information retrieval;
                  United States;  Telecommunications systems
TITLE:          Q&A : Van Hoff 'pushes' Marimba into enterprise fray.
AUTHOR:         Frye, Colleen.
PUBLICATION:    Software Magazine. May 1997, v17n5, p. 76-77 (2 pages)
                ISSN: 0897-8085
ORGANIZATION:   Marimba Inc
ABSTRACT:       In an interview, Arthur van Hoff, co-founder and chief
                  technology officer at Marimba Inc., discussed Marimba's
                  Castanet technology, which is used to distribute software
                  applications and channels across the Internet/intranets,
                  Bongo, a visual interface builder for Java applications, and
                  push technology.
THESAURUS:      Software industry;  Case studies;  Product development;  Java;
                  Internet;  Webcasting;  Market potential;  Market strategy;
                  Software & computer services industry;
                  Company specific/case studies;
                  Product planning & development;  Telecommunications systems;
                  United States
TITLE:          MQ in the middle : ISVs rally around reliable MOM.
AUTHOR:         O Donnell, Debra.
PUBLICATION:    Software Magazine. May 1997, v17n5, p. 70-74 (5 pages)
                ISSN: 0897-8085
ORGANIZATION:   New Paradigm Software Corp
ABSTRACT:       IBM's MQSeries, a family of message-oriented middleware (MOM)
                  products, is both up-front and behind the scenes. MQSeries is
                  up-front because the middleware enables applications running
                  on more than 20 different kinds of platforms to communicate
                  with each other; it is behind the scenes because IBM is
                  fine-tuning the basic middleware and leaving all the add-ons
                  - tools for systems management, application development, and
                  data translation - to 3rd-party vendors. MQSeries has managed
                  to work its way into so many businesses so quickly because of
                  its reliability and platform coverage. Broad connectivity is
                  the foremost differentiator for MQSeries, and integration is
                  only going to get better. Still, MQSeries is not without its
                  shortcomings. Chief among these is that, like other MOMs,
                  MQSeries offers no simple management and configuration
                  system. Data translation capabilities do not exist in MQ, but
                  they can be provided by such ISVs as New Paradigm Software
                  Corp.
THESAURUS:      Product development;  Middleware;  Market potential;
                  Internet service providers;  Add ons;
                  Product planning & development;  Software & systems;
                  United States
TITLE:          The component war heats up.
AUTHOR:         Lawton, George.
PUBLICATION:    Software Magazine. May 1997, v17n5, p. 51-54 (3 pages)
                ISSN: 0897-8085
ORGANIZATION:   Microsoft Corp Sun Microsystems Inc
ABSTRACT:       Corporate software developers using the Web and corporate
                  intranets to deliver component-based business applications
                  will have to choose between developing with ActiveX controls
                  from Microsoft Corp. and platform-independent Java applets
                  from Sun Microsystems Inc. Both ActiveX and Java are new,
                  immature technologies. As a result, both must still add
                  security features before they can be used confidently in
                  electronic commerce applications. With Microsoft's Internet
                  Explorer, users can set the level of security they want. The
                  keys for certifying software are managed by VeriSign Inc.
                  Java applets are relatively small components that must be
                  downloaded each time they are run. Java can also be used for
                  creating full-blown applications. One limitation of Java may
                  be the developer's inability to prevent the piracy of applets
                  over the Internet. One of its key advantages is support for
                  numerous platforms.
THESAURUS:      Software industry;  Systems development;  Standards;
                  Electronic commerce;  Computer security;  Competition;
                  Software & computer services industry;  Software & systems;
                  Telecommunications systems;  Security Management;
                  United States
TITLE:          In line for on-line.
AUTHOR:         Dash, Julekha.
PUBLICATION:    Software Magazine. May 1997, v17n5, p. 32 (1 pages)
                ISSN: 0897-8085
ORGANIZATION:   PeopleSoft Inc
ABSTRACT:       PeopleSoft recently announced that it has Internet-enabled its
                  suite of HR and financial tools. The company has made 15
                  employee self-service applications available to key customers
                  during a pilot phase, with general availability slated for
                  the first quarter of 1998 with the release of PeopleSoft 7.
                  According to Rick Bergquist of PeopleSoft, deploying
                  enterprise applications via the Internet opens them up to the
                  occasional user as opposed to seasoned users who access them
                  every day.
THESAURUS:      Product development;  Internet;  Connectivity;
                  Enterprisewide computing;  Product planning & development;
                  Telecommunications systems;  Software & systems;
                  United States
TITLE:          Do you know where your software is?
AUTHOR:         Cimino, Daniela.
PUBLICATION:    Software Magazine. May 1997, v17n5, p. 28 (1 pages)
                ISSN: 0897-8085
ORGANIZATION:   Globetrotter Software Inc
ABSTRACT:       Both software vendors and customers are turning to electronic
                  licensing technology to help control software assets. One
                  vendor that has already made inroads with its electronic
                  licensing technology is Globetrotter Software. The firm's
                  FlexIm license management product helps vendors track their
                  licenses once they have distributed their software, either
                  via CD-ROM or the Internet. On the flip side, Globetrotter's
                  Flexadmin software asset management tool helps companies
                  monitor software usage throughout the enterprise.
THESAURUS:      Software packages;  Licensing;  Distribution;
                  Product introduction;  Product specific treatment;
                  Software & systems;  United States
TITLE:          Holy data!
AUTHOR:         Carnoy, David.
PUBLICATION:    Success. May 1997, v44n4, p. 45-48 (4 pages)
                ISSN: 0745-2489
ORGANIZATION:   Firefly Network Inc Amazon-com Books CDnow-The Internet Music
                  Stores PhotoDisc Inc Reel Inc
ABSTRACT:       Today, through a unique process of database building, some have
                  figured out how they - and any business - can use the World
                  Wide Web for ultraprecise marketing and targeted sales. For
                  example, Patti Maes, an MIT professor who developed a
                  computer program that was an artificial-intelligence program
                  that was able to make recommendations based on people's
                  preferences, and her associates, teamed up with Nick Grouf, a
                  student at Harvard, to create a Web site, Firefly, and a
                  company, Firefly Network Inc. Today, Firefly, which
                  recommends movies as well as music, is one of the most
                  popular sites on the Web, with more then 1.5 million members.
                  At the heart of the technology is a better, more refined
                  search engine, which can help customers find what they are
                  looking for in anything from a restaurant to a doctor to an
                  HMO to a Web site.
THESAURUS:      World Wide Web;  Internet;  Data base marketing;
                  Search engines;  Online information services;
                  Manycompanies;  Business growth;  United States;
                  Telecommunications systems;  Market research;  Software &
                  computer services industry
TITLE:          Rock steady.
AUTHOR:         Jacobson, Gianna.
PUBLICATION:    Success. May 1997, v44n4, p. 40-42 (3 pages)
                ISSN: 0745-2489
ABSTRACT:       According to Don Holcombe, an artist who hand-paints
                  Southwestern scenes on gemstones, spheres of sandstone, and
                  other semi-precious material, technology is now an extremely
                  significant factor in what he does and how he sells his
                  artwork. Working out of his home studio, Holcombe spends as
                  much time marketing his business as he does creating the
                  artwork itself, which sells for $95 to $6,500. With an NEC
                  Pentium 90 and numerous software programs, he creates highly
                  individualized brochures and table displays, purchases and
                  managed electronic mailing lists, handles invoices and
                  accounting, and even designs some of his original images.
                  Holcombe uses the Internet to distribute promotional and
                  informational materials and will eventually sell his work
                  directly from his year-old Web site.
THESAURUS:      Case studies;  Artists;  Personal computers;  Marketing;
                  Electronic commerce;  Web sites;  Advantages;
                  United States;  Company specific/case studies;
                  Entertainment industry;  Telecommunications systems;
                  Marketing
TITLE:          Start-ups seek formulas for success.
AUTHOR:         Nerney, Chris.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 126-128 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   HAHT Software Inc BackWeb Technologies Novera Software
ABSTRACT:       HAHT Software Inc., BackWeb Technologies and Novera Software
                  Inc. - 3 Internet start-ups who are fighting for supremacy,
                  or at least profitability in their respective markets - are
                  profiled. The decision these and other high-tech start-ups
                  make can ultimately shape the course of technology, as well
                  as the products and service options available to network
                  managers.
THESAURUS:      Software industry;  Internet;  Target markets;
                  Market strategy;  Technological change;  Effects;
                  Market shares;  Competition;  United States;  Software &
                  computer services industry;  Marketing;
                  Research & development
TITLE:          Why wait? Build your own Web-based management framework.
AUTHOR:         Csenger, Michael.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 74 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Cable & Wireless Internet Exchange
ABSTRACT:       Cable and Wireless Internet Exchange (CWIX) provides global
                  Internet backbone service to Internet service providers and
                  large multinational corporations. In April 1997, CWIX rolled
                  out an internal/external business platform, called CWINTRA,
                  that gives customers a secure view of the same network
                  service, as well as status and account information CWIX uses
                  to run and manage its own network worldwide.
THESAURUS:      Network management systems;  Systems design;  World Wide Web;
                  Case studies;  United States;  Short article;
                  Software & systems;  Data processing management;
                  Company specific/case studies
TITLE:          And the winner of the telecom free-for-all is ...
AUTHOR:         Gallant, John.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 68 (1 pages)
                ISSN: 0887-7661
ABSTRACT:       An editorial states that the current contenders in telecom
                  reform would have users believe the winners, at least in the
                  business arena, will be the providers that put together the
                  best packages of services with the best pricing. However,
                  customers are talking about a profound shift toward embracing
                  the Internet as the foundation of their WANs. Embracing the
                  Internet as the WAN architecture, obliterates long-standing
                  boundaries between local and long-distance service, shifts
                  the competitive landscape among the players, canceling out or
                  amplifying strengths and weaknesses.
THESAURUS:      Telecommunications policy;  Regulatory reform;  Internet;
                  Changes;  Market potential;  United States;  Short article;
                  Broadcasting & telecommunications industry;  Regulation;
                  Telecommunications systems
TITLE:          An Internet logic brownout.
AUTHOR:         Bradner, Scott.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 64 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Sprint Corp MAI Network Services
ABSTRACT:       A commentary discusses a brownout on a Sprint Corp. network
                  caused by MAI Network Services and Sprint.
THESAURUS:      Carriers;  Brownouts;  Systems management;  Routing;
                  Case studies;  United States;
                  Broadcasting & telecommunications industry;
                  Telecommunications systems;  Data processing management;
                  Company specific/case studies
TITLE:          'Net E-commerce sites face plenty of legal challenges.
AUTHOR:         McKay, Niall.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 60 (1 pages)
                ISSN: 0887-7661
ABSTRACT:       According to a new report by Forrester Research Inc.,
                  electronic commerce vendors face a range of legal challenges
                  if they fail to influence local lawmakers drafting rules for
                  online transactions around the world. The report, called Law,
                  Regulation, and the Internet, outlines 5 problem areas for
                  organizations trying to conduct electronic commerce over the
                  Internet. These include new tax traps, problems with
                  international lawsuits, increased pressure from intellectual
                  property organizations, clashes over free speech and privacy
                  rights, and uncertainty about the status of electronic
                  contracts.
THESAURUS:      Electronic commerce;  Policy making;  International trade;
                  Taxation;  Intellectual property;  Problems;
                  Federal regulation;  United States;
                  Telecommunications systems;  Regulation;  International trade
                  & foreign investment
TITLE:          ThingMaker headlines Internet Showcase.
AUTHOR:         Nerney, Chris.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 57,62 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Parable Corp emWare Lanacom Inc Activerse Inc
ABSTRACT:       In April 1997, Parable LLC unveiled ThingMaker - Web-based
                  multimedia authoring software that uses a drag-and drop
                  interface to create dynamic Web pages. The announcement was
                  one of dozens made at Internet Showcase, a 4-day event
                  featuring 60 Internet start-up companies. ThingMaker lets
                  users easily build Web pages that contain multimedia
                  components utilizing sound, images and animation. Other
                  announcements made at Internet Showcase include: 1. emWare
                  unveiled a micro Web server, Embedded Micro Interface
                  Technology 1.0. 2. Lanacom Inc. unveiled Lanacom Headliner
                  Professional, which delivers filtered news and information to
                  users from the Internet. 3. Activerse Inc. introduced Ding, a
                  Java-based browser designed to let users know at a glance who
                  is online.
THESAURUS:      Software packages;  Product introduction;  Manyproducts;
                  Manycompanies;  Internet;  Servers;  Webcasting;
                  Web browser;  Java;  United States;  Software & systems;
                  Product specific treatment
TITLE:          AT&T's Evslin takes on Internet issues.
AUTHOR:         Messmer, Ellen.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 57,62 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   AT&T WorldNet Service
ABSTRACT:       In an interview, Tom Evslin, vice president of AT&T WorldNet
                  Services, discusses AT&T's strategy in adapting to the
                  Internet.
THESAURUS:      Internet;  Carriers;  Market strategy;  Market potential;
                  Technological planning;  Technological change;
                  United States;  Broadcasting & telecommunications industry;
                  Telecommunications systems;  Marketing
TITLE:          Tracking the move to IP-only LANs.
AUTHOR:         Burns, Christine.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 37,45 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Microsoft Corp Novell Inc
ABSTRACT:       At the NetWorld+Interop 97 general conference session, a panel
                  of industry consultants will explore how to run TCP/IP-only
                  NetWare and Windows NT networks. The panel will discuss the
                  headway Microsoft Corp. and Novell Inc. are making to
                  accommodate TCP/IP-only networks. While most companies have
                  already started to standardize on a single network operating
                  system, they have not yet settled on one network protocol.
                  The forces that are likely to drive TCP/IP into the LAN are
                  Internet access and a skyrocketing number of
                  business-critical applications that require TCP/IP. To
                  establish a TCP/IP-only network, an administrator must
                  install a protocol stack on every desktop machine. The
                  administrator must also update and tune all the network
                  routers for handling a single protocol instead of multiple
                  ones.
THESAURUS:      Conferences;  TCP-IP;  Network operating systems;
                  Connectivity;  Internet;  Sales & selling;
                  Telecommunications systems;  United States
TITLE:          BBN ignites firewall service.
AUTHOR:         Pappalardo, Denise.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 28 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   BBN Planet Corp
ABSTRACT:       BBN Planet has developed Internet Site Patrol 3.0, an upgraded
                  managed firewall service. Through the use of its new 56-bit
                  encryption, the service will allow the ISP to support
                  multisite intranets and extranets. The added 56-bit Data
                  Encryption Standard security lets BBN perform encrypted
                  tunneling over the Internet, which is the key to safely
                  supporting multiple sites. BBN uses Trusted Information
                  Systems Inc.'s Gauntlet Firewall for the Site Patrol service.
THESAURUS:      Service introduction;  Firewalls;  Network management systems;
                  Data encryption;  Computer upgrading;
                  Product specific treatment;  Software & systems;
                  Security Management;  United States
TITLE:          BT/MCI struts its synergy at Innovation '97.
AUTHOR:         Pappalardo, Denise.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 25-28 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   MCI Communications Corp BT Laboratories
ABSTRACT:       At BT Laboratories' Innovation '97 conference, the theme was
                  BT/MCI Communications Corp. synergy. The conference
                  highlighted a range of new technologies, such as intelligent
                  networks, intranets, and advanced call center tools. BT and
                  MCI have been working closely on intranet developments since
                  Concert Internet Plus was announced in 1996. BT plans to use
                  MCI's Vault technology, announced in 1997, to bring computer
                  telephony integration into call center services. Vault will
                  let users simultaneously use a single telephone line to
                  access the Internet and make a voice call.
THESAURUS:      Conferences;  Telecommunications industry;  Call centers;
                  Computer telephone integration;  Product development;
                  Alliances;  Broadcasting & telecommunications industry;
                  Sales & selling;  Product planning & development;
                  Western Europe;  United States
TITLE:          Actra readies EDI gateway for the Internet.
AUTHOR:         Messmer, Ellen.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 14 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Actra Business Systems
ABSTRACT:       Actra Business Systems LLC is getting ready for its debut on
                  May 19, 1997, but its first product, the ECXpert gateway, and
                  electronic data interchange (EDI) gateway for the Internet,
                  may be delayed. Beta users are currently testing ECXpert to
                  send EDI business messages over the Internet. The ECXpert
                  gateway is a collection of parts: a Netscape FastTrack
                  Server, Netscape mail and directory servers, an EDI
                  translation engine from TSI International Ltd., a Seagate
                  Technologies Inc. Seagate Crystal reports generator, and an
                  Oracle Corp. Web application server with an Oracle7 database
                  to record EDI audit trail and administrative data.
THESAURUS:      Startups;  Product development;  Product testing;
                  Electronic data interchange;  Gateways;
                  Product planning & development;  Telecommunications systems;
                  United States
TITLE:          The fastest DSL to date.
AUTHOR:         Greene, Tim.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 10,15 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Dagaz Technologies Inc Pulsecom
ABSTRACT:       Dagaz Technologies Inc. wants to convince Internet service
                  providers and carriers to adopt its new Odin 3480 VDSL
                  platform, the same device that supports the karaoke service
                  in Korea today. Now available in the US, the Odin 3480 can
                  support broadband services over regular copper phone lines.
                  Meanwhile, Pulse Communications Inc. recently introduced a
                  convenient way for traditional telephone carriers to support
                  all-data 128K bit/sec DSL. Pulsecom's WavePacer ISDN DSL 128
                  Liner Card drops into standard D4 channel banks.
THESAURUS:      Product introduction;  Digital subscriber line;  Carriers;
                  Broadband;  Product specific treatment;
                  Telecommunications systems;  United States;  Short article
TITLE:          VSATs get an IP bandwidth boost.
AUTHOR:         Pappalardo, Denise.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 10 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Hughes Network Systems Inc
ABSTRACT:       DirecPC Enterprise Edition IP Advantage, a new satellite
                  service from Hughes Network Systems Inc., is designed to
                  boost the speed of remote communications. DirecPC Enterprise
                  Edition IP Advantage enables customers of Hughes' Personal
                  Earth Station very small aperture terminal to increase their
                  bandwidth and support IP Multicasting to remote locations.
                  The service will let users send video feeds and large file
                  transfers over high-bandwidth virtual connections. DirecPC
                  Enterprise Edition is based on the same data encapsulation
                  technology found in DirecPC Internet access service.
THESAURUS:      Service introduction;  Direct broadcast satellites;
                  Remote computing;  Bandwidths;  Virtual networks;
                  Product specific treatment;
                  Broadcasting & telecommunications industry;
                  Telecommunications systems;  United States
TITLE:          Netscape plunks down $56 million for two companies.
AUTHOR:         Sliwa, Carol.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 8 (1 pages)
                ISSN: 0887-7661
ORGANIZATION:   Netscape Communications Corp
ABSTRACT:       Netscape Communications Corp. recently signed agreements to buy
                  2 companies: DigitalStyle Corp. and Portola Communications
                  Inc. DigitalStyle offers expertise in Java-based graphics
                  animation and component models, while Portola is a leading
                  authority on the Internet Message Access Protocol 4 and Post
                  Office Protocol 3. The agreements calls for Netscape to
                  purchase 100% of the privately held companies' outstanding
                  capital stock by issuing approximately 2.08 million shares of
                  Netscape's stock.
THESAURUS:      Electronics industry;  Agreements;  Acquisitions & mergers;
                  Market strategy;  Electrical, electronics, instrumentation;
                  Acquisitions & mergers;  Marketing;  United States;
                  Short article
TITLE:          Explosion of spam leads to pesky new scam.
AUTHOR:         Nerney, Chris.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 1,16 (2 pages)
                ISSN: 0887-7661
ABSTRACT:       Multi-level marketers, pyramid scheme operators, and chain
                  letter artists are quickly learning the power of bulk e-mail
                  spamming. Christopher Erickson's letter is the most
                  widespread recent example. The letter invites participants to
                  take part in what Erickson calls an e-mail multilevel
                  marketing program that promises to make the participant
                  wealthy. The letter then urges all recipients to repeat the
                  process and send bulk e-mail by the thousands soliciting
                  money for the reports. It offers to help by providing e-mail
                  lists. Some people who have received Erickson's posts have
                  forwarded copies to the Federal Trade Commission, the US
                  Postal Service, and the Internal Revenue Service.
THESAURUS:      Electronic mail systems;  Internet;  Fraud;  Marketing;
                  Telecommunications systems;  Law;  Marketing;
                  United States
TITLE:          ISP peering boosts reliability.
AUTHOR:         Pappalardo, Denise.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 1,128 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   MCI Communications Corp Sprint Corp
ABSTRACT:       ISPs such as MCI Communications Corp. and Sprint Corp. are
                  increasingly deploying high-speed links among their networks.
                  The links enable them to exchange Internet traffic without
                  going through the overcrowded hubs that handle the bulk of
                  Internet traffic today. These so-called private peering
                  arrangements promise to improve service reliability and help
                  the carriers prepare to offer quality-of-service guarantees
                  to corporate customers. Private peering connections enable
                  ISPs to sidestep the network access points and metropolitan
                  area exchanges, which were created in 1995 a Internet
                  exchange points. Because private peering establishes a clear,
                  high-bandwidth line between 2 ISPs, traffic traveling over
                  that connection could be monitored and controlled more
                  closely. MCI is leading the way in private peering with more
                  than 30 agreements. Sprint has half as many private links as
                  MCI.
THESAURUS:      Internet service providers;  Connectivity;  High speed;
                  Bandwidths;  Alliances;
                  Broadcasting & telecommunications industry;
                  Telecommunications systems;  United States;  Planning
TITLE:          Service to relieve remote access pain.
AUTHOR:         Pappalardo, Denise.
PUBLICATION:    Network World. May 5, 1997, v14n18, p. 1,122 (2 pages)
                ISSN: 0887-7661
ORGANIZATION:   Concentric Network Corp
ABSTRACT:       A new service from Concentric Network Corp. will address 2 key
                  issues: security and cost. Concentric RemoteLink allows users
                  to both outsource remote access problems and authenticate
                  dial-in users via a Remote Authentication Dial-in Users
                  Service (RADIUS) server. The service includes software that
                  helps remote users locate nearby Concentric access points,
                  which can reduce line charges by more than 50%, as compared
                  to using an 800 line.
THESAURUS:      Service introduction;  Internet service providers;
                  Remote computing;  Access control;  Outsourcing;
                  Software packages;  Product specific treatment;
                  Telecommunications systems;  Security Management;
                  Purchasing;  Software & systems;  United States
TITLE:          Insurers fail to tap Internet, Conning says.
AUTHOR:         Esters, Stephanie D.
PUBLICATION:    National Underwriter (Property & Casualty/Risk & Benefits
                  Management). May 5, 1997, v101n18, p. 3,20 (2 pages)
                ISSN: 1042-6841
ORGANIZATION:   Conning & Co
ABSTRACT:       A new study from Conning & Co. concludes that the insurance
                  industry is letting a marvelous opportunity pass to sell its
                  wares and service its customers on the Internet. Conning's
                  conclusions reflect responses from some 56 insurance company
                  representatives. According to the report, entitled Electronic
                  Commerce and the Internet: A Whole New World, the presence of
                  insurers selling insurance on the Internet is minuscule
                  compared with the presence and activity of banks and
                  brokerage firms. The report recommends that insurers at least
                  establish World Wide Web sites to benefit from interest in
                  the company and its products generated among online surfers.
THESAURUS:      Reports;  Market potential;  Internet;  Insurance companies;
                  Problems;  Requirements;  United States;  Market research;
                  Telecommunications systems;  Insurance industry
TITLE:          Newly evolving nets will actively engage customers.
AUTHOR:         Rabkin, Barry.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). May 5,
                  1997, v101n18, p. 42,49 (2 pages)
                ISSN: 0893-8202
ABSTRACT:       Two forces - customer wants and needs, and the growing web of
                  telecommunications linking computers around the world - are
                  reshaping the marketplace for all manner of products and
                  services. Customers will come to expect linkages, access
                  points, and pathways from all their providers - especially
                  companies whose products and services are based primarily on
                  information flows such as insurance and financial service
                  firms.
THESAURUS:      Technological change;  Electronic commerce;  Internet;
                  Information dissemination;  Consumer attitudes;
                  United States;  Short article;  Telecommunications systems;
                  Market research
TITLE:          Regulator : Net 'redlining' unlikely.
AUTHOR:         Otis, L H.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). May 5,
                  1997, v101n18, p. 30,35 (2 pages)
                ISSN: 0893-8202
ABSTRACT:       According to David Blair of the Ohio insurance department,
                  shopping for insurance on the Web will be a convenience
                  enjoyed by all segments of American society because the
                  access to the technology is going to take the availability
                  down to even the lowest income stratum. Blair cited the
                  availability of Internet television hookup systems for about
                  $300, a figure that makes Internet technology available to
                  even those of modest means.
THESAURUS:      Insurance industry;  Electronic commerce;  Internet;
                  Target markets;  Low income groups;  Technological change;
                  Availability;  United States;  Insurance industry;
                  Distribution;  Telecommunications systems
TITLE:          The need for agents will still be strong.
AUTHOR:         King, Carole.
                Pasher, Victoria Sonshine.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 242 (1 pages)
                ISSN: 0893-8202
ABSTRACT:       Several insurance industry leaders reveal what they think the
                  future will bring for insurance agents. William V. Regan III,
                  executive vice president & CEO, National Association of Life
                  Underwriters, believes the agency system, of the future will
                  be leaner, better educated, and necessarily more productive
                  than today's field force. Agents who can adapt to coming
                  changes in the financial services marketplace - such as
                  competition from banks, new compensation arrangements,
                  increased specialization, and greater reliance on computers
                  and the Internet - will be posed for the new millennium.
THESAURUS:      Insurance agents & brokers;  Predictions;
                  Industrywide conditions;  United States;
                  Life & health insurance
TITLE:          How technology will transform the business.
AUTHOR:         West, Diane.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 235 (1 pages)
                ISSN: 0893-8202
ABSTRACT:       Several observers comment on how technology will shape the
                  life, health, and financial services industries during the
                  21st century. According to Charles S. Nelson, technology
                  consultant, Nationwide Insurance, the use of the Internet as
                  a means of commerce, the coming availability of affordable
                  high speed access to the hoe and the network computer all
                  will synergistically combine to alter distribution channels,
                  increase consumer sophistication, and force rapid product
                  development.
THESAURUS:      Insurance industry;  Technological change;  Predictions;
                  Distribution channels;  United States;  Distribution;
                  Communications & information management;
                  Life & health insurance
TITLE:          Internet surfing can be hazardous.
AUTHOR:         Richardson, Diane.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 231,237 (2 pages)
                ISSN: 0893-8202
ABSTRACT:       The Internet as it exists today is unwieldy and nearly
                  unworkable. On one level, the technology has outstripped our
                  ability to manage it, but on another level, the technology is
                  not sufficient to enable us to carry out much more than
                  information retrieval applications. Some issues regarding the
                  Internet as it relates to the insurance industry are
                  addressed.
THESAURUS:      Internet;  Problems;  Insurance industry;  United States;
                  Telecommunications systems;  Insurance industry
TITLE:          Technology to shape ins. future.
AUTHOR:         Mooney, Sean F.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 228 (1 pages)
                ISSN: 0893-8202
ABSTRACT:       A major force shaping the economic and social life in the 21st
                  century will be technology. In the insurance industry this
                  will impact most directly on the distribution system. The
                  Internet, for example, is likely to lead to critical changes,
                  both in the distribution of insurance products and their
                  design.
THESAURUS:      Insurance industry;  Technological change;
                  Business forecasts;  United States;  Short article;
                  Insurance industry
TITLE:          Industry poised to shape its destiny.
AUTHOR:         Campbell, Carroll A Jr.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 208-209 (2 pages)
                ISSN: 0893-8202
ABSTRACT:       On Capitol Hill, legislators are examining the core industry
                  issues in ways they never have before. Financial services
                  reform proposals would allow affiliations between companies
                  in different financial services businesses. Other proposals
                  would flatten the federal tax system and neutralize the
                  advantages products have enjoyed for years. Both within and
                  outside the legislative arena, the demographic wave of baby
                  boomers is creating a new environment for many financial
                  service providers. Social Security, Medicare and Medicaid
                  reform offer opportunities for private sector products that
                  support public benefits. Technology is another force the
                  industry must face. Computer technology is shaping tomorrow's
                  life insurance industry. The Internet is changing the way
                  products are marketed and sold, bringing both customers and
                  businesses together in one vast marketplace as never before.
THESAURUS:      Insurance industry;  Life insurance;  Long term planning;
                  Market strategy;  Internet;  Technological change;
                  Federal legislation;  Effects;  United States;
                  Life & health insurance;  Planning;  Legislation;
                  Marketing
TITLE:          Ignore industry myths about agents.
AUTHOR:         Borowski, Patricia A.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 173,186+ (3 pages)
                ISSN: 0893-8202
ABSTRACT:       The insurance agency system has not only survived, it is
                  thriving in spite of the webs of myths out there. A few of
                  these inaccurate tales are examined, including: 1. The agency
                  system is dying because it is decreasing in unit count. 2.
                  Agencies do not operate efficiently because, although there
                  are fewer agencies, there are still the same number of
                  agents. 3. The Internet will put the agent out of sales.
THESAURUS:      Insurance agents & brokers;  Industrywide conditions;
                  United States;  Insurance industry
TITLE:          Agency system faces constant change.
AUTHOR:         Woodbury, Louie E Jr.
                Ireland, Jackie.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 172,180 (2 pages)
                ISSN: 0893-8202
ABSTRACT:       One hundred years ago, fire insurance was the predominant line
                  of coverage and the typewriter was emerging as a new tool for
                  automating and streamlining agency operations. This was the
                  nature of the business when the Independent Insurance Agents
                  of America was founded, in 1896, and the National Underwriter
                  printed its first issue, in 1897. The independent agency
                  system has undergone many changes since then, and the
                  National Underwriter has reported on them - from employers'
                  liability and the political debate over insurance coverage
                  around the turn of the century, to the rise of direct writers
                  in the 1920 and 1930s, to the creation of package insurance
                  policies in the 1940s, to the explosive growth in business
                  and distribution channels since the development of mass
                  communications mid-century. Today, agents use the Internet to
                  gather information and develop relationships with their
                  companies and their customers. The possibility of creating a
                  paperless office is increasingly a reality, and submitting an
                  application with the touch of a computer button is pretty
                  much here.
THESAURUS:      Independent insurance agents & brokers;  Technological change;
                  Effects;  History;  Distribution channels;  United States;
                  Distribution;  Insurance industry
TITLE:          Heat of competition dominates 1990s.
AUTHOR:         Friedman, Sam.
PUBLICATION:    National Underwriter (Life/Health/Financial Services). Mar 31,
                  1997, Centennial Supplement, p. 159-161 (3 pages)
                ISSN: 0893-8202
ABSTRACT:       Relentless competitive pressures have forced insurers,
                  insurance agents, brokers and risk managers to justify their
                  existence in the turbulent property-casualty market of the
                  1990s. The intensifying drive for efficiency, productivity,
                  and profitability has overshadowed all other developments in
                  a decade dominated by mergers, acquisitions, the emergence of
                  new competitors and downsizing. The pressure has been most
                  intense on the middlemen - defined these days as anyone who
                  gets in the way when customers try to do business with
                  product and service suppliers. No one has had a harder time
                  surviving the 1990s than independent agents - especially
                  those with the bulk of their book in personal lines. Direct
                  writers have whittled away the market share of this
                  vulnerable group of decades, but new threats from direct
                  response marketing, banks, and the Internet have combined to
                  make the jungle that much more dangerous for the average
                  agent.
THESAURUS:      Insurance industry;  Industrywide conditions;  Competition;
                  Distribution channels;  United States;  Insurance industry;
                  Distribution
TITLE:          Be patient as Internet marketing 'grows up'.
AUTHOR:         Shermach, Kelly.
PUBLICATION:    Marketing News. May 12, 1997, v31n10, p. 29 (1 pages)
                ISSN: 0025-3790
ABSTRACT:       A commentary discusses the evolution of Internet marketing.
THESAURUS:      Internet;  Advertising media;  Marketing;  United States;
                  Short article;  Advertising;  Telecommunications systems
TITLE:          On-line focus groups reshape market research industry.
AUTHOR:         Parks, Alexia.
PUBLICATION:    Marketing News. May 12, 1997, v31n10, p. 28 (1 pages)
                ISSN: 0025-3790
ABSTRACT:       People on the Internet are not a mass market. However, they are
                  perfect for companies who use the Internet to sell products
                  and services and are trying to gain rapid market share or
                  gather intelligence. They are also the perfect audience if
                  they are employees linked by a corporate intranet that
                  management want to use to gather feedback on workplace issues
                  such as downsizing, job changes, and diversity.
THESAURUS:      Market research;  Internet;  Target markets;  United States;
                  Short article;  Market research;
                  Telecommunications systems
TITLE:          'Eyeball' the validity of Internet ad measures.
AUTHOR:         Mosley-Matchett, J D.
PUBLICATION:    Marketing News. May 12, 1997, v31n10, p. 28-29 (2 pages)
                ISSN: 0025-3790
ABSTRACT:       Internet marketers can now restrict viewers' access to
                  particular ads, ensure that ads are seen by exactly the
                  number of people the advertiser purchased, and provide
                  advertisers with detailed statistics on demand. Although the
                  Internet Advertising Bureau reported that only $267 million
                  in revenue was generated from Internet ads last year, the
                  rate of growth that this medium is experiencing translated
                  into a 45% increase from the 3rd quarter to the last. By the
                  year 2000, ad revenues are expected to reach $4.8 billion.
THESAURUS:      Internet;  Advertising revenue;  Advertising media;
                  Market research;  United States;
                  Telecommunications systems;  Market research;  Advertising
TITLE:          Internet technology to highlight the A/E/C Systems Show.
AUTHOR:         Koucky, Sherri.
PUBLICATION:    Machine Design. May 8, 1997, v69n9, p. 152 (1 pages)
                ISSN: 0024-9114
ABSTRACT:       The A/E/C Systems show will include the M/cad EXPO and be
                  joined by the International Engineering Document Management
                  and Product Data Management Exposition and Conference and
                  Engineering Inter/Intranet Conference and Expo on June 16-19,
                  1997.
THESAURUS:      Trade shows;  Internet;  Computer aided design;  CAD;
                  United States;  Sales & selling;  Software & systems;
                  Short article
TITLE:          The Internet : Tool or toy?
AUTHOR:         Bardes, David.
                Harris, Andrew.
PUBLICATION:    Life Association News. Apr 1997, v92n4, p. 100-104 (3 pages)
                ISSN: 0024-3078
ABSTRACT:       The secret to using the Internet is total integration of
                  web-site marketing into your existing business plan. An
                  on-line strategy should become another tool in your toolbox,
                  not a replacement for other tried and tested marketing
                  methods. In terms of new sales, the best visitors to your web
                  site are the ones you send there directly, such as your
                  existing clients, prospects and referrals. To make this work,
                  you need a stand alone web site. If your web site is situated
                  next to and around other producer web sites, you will just
                  invite visitors to shop around and not stay with you.
THESAURUS:      Insurance industry;  Web sites;  Sales prospecting;
                  Market strategy;  Guidelines;  United States;
                  Life & health insurance;  Sales & selling;
                  Telecommunications systems;  Guidelines
TITLE:          Bargain basement.
AUTHOR:         Wilcox, Joe.
PUBLICATION:    Life Association News. Apr 1997, v92n4, p. 38-40 (2 pages)
                ISSN: 0024-3078
ORGANIZATION:   OfficeMax Inc Price Co Micron Electronics Inc Juno Online
                  Services LP UUNet Technologies Inc
ABSTRACT:       Tips on getting the most out of supplying your insurance
                  practice are presented. Concerning computer furniture,
                  OfficeMax's web site is a great resource with a full catalog
                  and security for taking online orders. GTE and PageNet have
                  teamed up to offer PageSoft, a PCMCIA pager card you carry in
                  your laptop or Windows CE-based hand-held PC. You can use
                  PageSoft as a regular pager or receive Internet e-mail via
                  your portable. You also can get a free e-mail address with a
                  dial-up Internet account. Best service comes from UUNET
                  Technologies - and at a premium: $30 for 25 hours. OfficeMax
                  Inc (http://www.officemax.com)
THESAURUS:      Purchasing;  Office furniture;  Portable computers;
                  Paging systems;  Electronic mail systems;
                  Internet service providers;  Web sites;  Guidelines;
                  Manycompanies;  United States;  Purchasing;  Hardware;
                  Telecommunications systems;  Guidelines
TITLE:          Potential customers not hiding behind smoke screen.
AUTHOR:         Levine, Karen.
PUBLICATION:    Life Association News. Apr 1997, v92n4, p. 34 (1 pages)
                ISSN: 0024-3078
ABSTRACT:       Although there is no shortage of insurance companies soliciting
                  business on the Internet, firms that include detailed
                  questionnaires or mock applications say that while Web
                  surfers are willing to share personal information, they
                  rarely turn into bona fide customers. Agents report most
                  leads are from outside their jurisdiction.
THESAURUS:      Life insurance companies;  Electronic commerce;
                  World Wide Web;  United States;  Life & health insurance;
                  Distribution;  Short article
TITLE:          Assurance services on the Internet.
PUBLICATION:    Journal of Accountancy. May 1997, v183n5, p. 96,98 (2 pages)
                ISSN: 0021-8448
ORGANIZATION:   American Institute of Certified Public Accountants
ABSTRACT:       The AICPA has created an assurance services section on its
                  World Wide Web site, AICPA Online. The site contains
                  information on how assurance services will affect CPAs in
                  different areas, discussions of major themes and descriptions
                  of new assurance services. American Institute of Certified
                  Public Accountants (http://www.aicpa.org)
THESAURUS:      Associations;  Certified Public Accountants;  CPAs;
                  World Wide Web;  United States;  Non-profit institutions;
                  Accountants;  Short article
TITLE:          Going local.
PUBLICATION:    Journal of Accountancy. May 1997, v183n5, p. 89-91 (3 pages)
                ISSN: 0021-8448
ABSTRACT:       CPA David B. Robinson decided to ignore the ability of the
                  World Wide Web to link international sites as easily as local
                  ones. He designed his Web site as one part of a marketing
                  plan to make himself known throughout Chesterfield County,
                  Virginia, so the site focuses almost exclusively on local
                  links and local information. Robinson's Web presence gives
                  additional polish to a firm that grew from 5 clients at its
                  1990 inception to 650 today. Robinson's Web site helps
                  identify him as a new breed of CPA - the entrepreneurial
                  accountant. He knows that potential clients who have, or are
                  planning to start, local businesses need local information -
                  and not just accounting information. Robinson's Internet
                  service provider charges $19.95 a month for unlimited
                  Internet use and $5 a month for space for the Web site. The
                  total expenditure, although a lot less than the $30,000 he
                  was told it would cost, was enough to create a site that
                  selected as a Top Accounting Web Site by Harcourt Brace
                  Professional Publishing.
THESAURUS:      Accounting firms;  Web sites;  Market strategy;
                  Target markets;  United States;
                  Professional services not elsewhere classified;  Marketing;
                  Telecommunications systems
TITLE:          Forging a union.
AUTHOR:         Dennis, Anita.
PUBLICATION:    Journal of Accountancy. May 1997, v183n5, p. 81-83 (3 pages)
                ISSN: 0021-8448
ORGANIZATION:   Brooklyn Union Gas Co
ABSTRACT:       CPA Sean D. Windsor is the manager of diversification
                  accounting services at Brooklyn Union Gas Co., a $1.4 billion
                  utility that serves 3 New York City boroughs. As liaison
                  between the utility's financial operations and those of its
                  subsidiaries, Windsor concentrates on ensuring that
                  accounting policies are consistent, reviewing the
                  subsidiaries' operations to identify problems and keeping the
                  far-flung companies abreast of new developments in accounting
                  literature or applications. Technology plays an important
                  part of the job. To keep up with development at myriad
                  standard setters and to examine other companies' accounting
                  choices, Windsor relies on the Internet. Pending deregulation
                  among New York utilities will change the company's accounting
                  procedures. Windsor believes that the profession must
                  continue to examine the relevance of what it produces. In
                  working with the subsidiaries, he has tried to cultivate a
                  proactive role to produce a more cooperative relationship.
THESAURUS:      Case studies;  Natural gas utilities;  Financial executives;
                  Certified Public Accountants;  CPAs;  Roles;  Subsidiaries;
                  Information technology;  Deregulation;  United States;
                  Company specific/case studies;
                  Electric, water & gas utilities;  Executives;  Accountants;
                  Communications & information management;  Regulation
TITLE:          Bill Gates' win-win scenario for CPAs.
AUTHOR:         Koreto, Richard J.
PUBLICATION:    Journal of Accountancy. May 1997, v183n5, p. 59-61 (3 pages)
                ISSN: 0021-8448
ABSTRACT:       With growth in core accounting services flat, small CPA firms
                  should turn to consulting to grow their practices. Big 6
                  firms are getting nearly half their revenues from consulting,
                  and the same opportunities are there for small firms and
                  their small business clients. Technology is the key to
                  helping small businesses grow. According to Microsoft founder
                  Bill Gates, CPAs are trusted business advisers well suited to
                  providing their clients with what they need to prosper. The
                  Internet is just one example of how technology is changing
                  the face of business - and consulting. MCS engagement can be
                  performed online. CPAs will need to learn how to choose a
                  business model, create models for staffing, education,
                  pricing, and service delivery, get started with strategy
                  planning, and effectively use technology tools of toady and
                  tomorrow. Microsoft and the AICPA have formed an affiliation
                  to help CPAs expand their knowledge. In cooperation with the
                  AICPA, Microsoft, Great Plains, and Compaq are sponsoring a
                  Partners' Conference June 1-3, 1997.
THESAURUS:      Accounting firms;  Customer services;  Consultants;
                  Information technology;  Conferences;  United States;
                  Professional services not elsewhere classified;  Marketing;
                  Communications & information management
TITLE:          Robots rampage through Internet! Well, not really.
AUTHOR:         Taylor, Dave.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 80F (1 pages)
                ISSN: 0199-6649
ABSTRACT:       The secret of the robots.txt file is that it is used by
                  automatic Web-searching systems (robots) to ascertain whether
                  user want to have their sites indexed. Many search sites,
                  including AltaVista, WebCrawler, HotBot, and Lycos, use robot
                  programs to crawl the Web and index the Web pages they find.
                  Robot-based indexing systems are a good choice for intranets
                  because an intranet is by definition a constrained space with
                  hundreds or thousands of Web pages, instead of millions. When
                  examining search engines, users should be sure to take a look
                  at how the results of searches are displayed.
THESAURUS:      World Wide Web;  Search engines;  Indexing;
                  Telecommunications systems;  Software & systems;
                  United States
TITLE:          Z-Mail Pro has 'net features galore for power users.
AUTHOR:         Saarinen, Juha.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 80D (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   NetManage Inc
ABSTRACT:       The beta version of NetManage Inc.'s Z-Mail Pro 6.1 is
                  reviewed. Z-Mail Pro 6.1 can honestly claim to be Internet
                  and intranet ready: It supports POP3, SMTP, and IMAP4
                  protocols for e-mail, as well as Network News Transfer
                  Protocol for discussions through the included Forum client.
                  Z-Mail uses HTML for rich e-mail content. The product is
                  Messaging API-compliant and, as such, integrates well with
                  Microsoft's Office 97. Although Z-Mail Pro 6.1 readily
                  converts mail files from Z-Mail 4, cc:Mail, Eudora, Profs,
                  and Unix mail systems, Z-Mail Pro cannot import Microsoft
                  Exchange files. In addition, Z-Mail Pro's interface is not
                  quite as slick as those of Microsoft and Netscape, and it
                  takes some getting used to.
THESAURUS:      Software reviews;  Product testing;  Electronic mail systems;
                  Internet;  Intranets;  Product planning & development;
                  Software & systems;  Telecommunications systems;
                  United States
TITLE:          Web, paper publishing unified.
AUTHOR:         Heck, Mike.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 80A (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   Design Intelligence
ABSTRACT:       The beta version of Design Intelligence Inc.'s i publish 1.0,
                  Preview Edition 2.0, is reviewed. Almost everything about
                  this product follows a Web browser metaphor, so anyone who
                  uses an intranet or the Internet should be able to learn
                  quickly. i publish knows whether content is text, graphics,
                  video, sound, or an OLE object. The product will reconfigure
                  basic content for different media, especially the Web. i
                  publish cuts the time needed to get reports, newsletters,
                  catalog sheets, and booklets to look just right.
THESAURUS:      Product reviews;  Product testing;  Web browser;
                  Electronic publishing;  Product planning & development;
                  Software & systems;  United States
TITLE:          Deja vu all over again : Java applications repeat mistakes of
                  client/server.
AUTHOR:         Tebbe, Mark.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 126 (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   Corel Corp
ABSTRACT:       At the recent Internet Showcase, nearly 100 different
                  Internet-related products in various degrees of market
                  readiness were on display, many having the look and feel of
                  traditional Windows applications. These features come at a
                  price: the applications are huge. For example, Corel's
                  Java-based application suite currently weighs in at more than
                  10MB. According to a commentary, remote Internet users
                  probably will not download these beefy applications in real
                  time.
THESAURUS:      Product development;  Internet;  Java;  Systems development;
                  Product planning & development;  Software & systems;
                  Telecommunications systems;  United States;  Canada
TITLE:          After steering clear of Microsoft's pathway, Ferguson takes on
                  FCC.
AUTHOR:         Metcalfe, Bob.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 125 (1 pages)
                ISSN: 0199-6649
ABSTRACT:       An essay by Charles Ferguson, who sold his company, Vermeer, to
                  Microsoft and is now a visiting scholar at the University of
                  California at Berkeley and MIT, is discussed. Ferguson's
                  essay, which analyzes policy issues related to future local
                  telecommunications services, concludes that the FCC policy
                  fails to give Internet service providers the right to
                  interconnect or collocate their data networking equipment
                  with the monopoly LECs, creating barriers to entry and
                  retarding technological progress. Ferguson's essay is titled
                  The Internet, U.S. Economic Growth, and Telecommunications
                  Policy.
THESAURUS:      Telecommunications policy;  Regulatory reform;
                  Internet service providers;  Essays;
                  Broadcasting & telecommunications industry;  Regulation;
                  United States
TITLE:          Showcase spotlights emerging technology.
AUTHOR:         April, Carolyn A.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 78 (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   TIBCO Inc Activerse Inc VitalSigns Software Inc
ABSTRACT:       The recent Internet Showcase conference featured demonstrations
                  of existing products and new products. Among the
                  announcements, Activerse Inc. introduced Ding, a peer-to-peer
                  Java program that lets browser users know who is online and
                  then lets them communicate via instant messaging, 2 or
                  multiparty chat, file transfer, or status bulletins.
                  VitalSigns Software Inc. introduced Net.Medic, an end-user
                  browser companion designed to monitor, isolate, diagnose, and
                  correct Internet performance problems. Tibco Inc. announced a
                  series of deals.
THESAURUS:      Conferences;  Product introduction;  Product testing;  Java;
                  Web browser;  Internet;  Network management systems;
                  Manycompanies;  Manyproducts;  Product specific treatment;
                  Product planning & development;  Software & systems;
                  Telecommunications systems;  United States;  Short article
TITLE:          IETF set to finalize Internet Print Protocol.
AUTHOR:         Fitzlove, Emily.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 78 (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   Internet Engineering Task Force
ABSTRACT:       In April 1997, a working group of the Internet Engineering Task
                  Force took steps to complete the Internet Print Protocol
                  (IPP), which aims to standardize printing on the Internet.
                  IPP will enable end users to locate any printer on the
                  Internet through a directory service, install it, and print
                  the desired document. Users will have the ability to verify
                  the status and success of the print.
THESAURUS:      Internet;  Printing;  Standardization;  Protocol;
                  Telecommunications systems;  United States;  Short article
TITLE:          Vendors develop e-commerce specification.
AUTHOR:         Balderston, Jim.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 77 (1 pages)
                ISSN: 0199-6649
ORGANIZATION:   Microsoft Corp American Express Co
ABSTRACT:       In May 1997, a business-to-business Internet
                  electronic-commerce specification will be announced that is
                  being spearheaded by American Express Co. and Microsoft Corp.
                  The Open Buying on the Internet (OBI) specification will
                  attempt to bring a common, open, vendor-neutral architecture
                  to electronic commerce. The OBI standard would include
                  purchase-order management and links to payment institutions.
THESAURUS:      Electronic commerce;  Internet;  Corporate purchasing;
                  Specifications;  Telecommunications systems;  Purchasing;
                  United States;  Short article
TITLE:          Routing errors require filtering.
AUTHOR:         Mills, Elinor.
PUBLICATION:    InfoWorld. May 5, 1997, v19n18, p. 64 (1 pages)
                ISSN: 0199-6649
ABSTRACT:       After a routing error was propagated through networks in the US
                  that comprise much of the backbone of the Internet, Internet
                  traffic was disrupted for several hours on April 25, 1997.
                  Filters designed to check for routing errors did not alert
                  the backbone providers, which allowed the problem to expand
                  and slow Internet traffic to a near halt beginning around
                  8:30 a.m. PST.
THESAURUS:      Internet;  Routing;  Problems;  Short article;  United States;
                  Broadcasting & telecommunications industry;
                  Telecommunications systems